Customer Success

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description:

  • Manage end-to-end onboarding of new advertisers and agencies track onboarding progress and proactively follow up to meet SLAs and TATs

  • Coordinate externally with advertisers/agencies and internally with Sales Ops and Finance teams

  • Coordinate with Operations teams to ensure timely campaign setup and go-live

  • Track campaign readiness and proactively identify and escalate risks or delays impacting go-live timelines

  • Act as a single point of coordination for assigned sales leaders/accounts

  • Maintain accurate trackers and dashboards for volume status and exceptions

  • Monitor campaigns after go-live and coordinate with Ops teams to address delivery or performance issues

  • Ensure timely resolution of operational queries impacting client experience

  • Coordinate with Finance Controls and Rev Ops teams to resolve discrepancies or approval bottlenecks

Job Description: Manage end-to-end onboarding of new advertisers and agencies track onboarding progress and proactively follow up to meet SLAs and TATs Coordinate externally with advertisers/agencies and internally with Sales Ops and Finance teams Coordinate with Operations teams to ensure...
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Key Skills

  • Bidding
  • Business Solutions
  • ABAP
  • Business Operations
  • Business Sales
  • Corporate Marketing