You will be responsible for designing optimizing and implementing processes and improvements with a strong focus on efficiency scalability and automation.
Key ResponsibilitiesProcess Design & Optimization
Oversee the design and prioritization of technical operations roadmaps.
Implement solutions to improve the efficacy and efficiency of existing processes or unlock new capabilities.
Collaboration & Leadership
Lead and cross-collaborate on iterative problem definition and technical design/scoping.
Partner with engineers analysts and operations team members to resolve escalations and deliver insights training and technical tooling.
Data-Driven Strategy
Use data to independently guide decisions that influence operational strategy.
Identify risks and respond to issues/errors/escalations through investigation producing insights for short- medium- and long-term technology-enabled solutions.
Automation & Workflow Development
Distill requirements for new product and market expansions.
Design automated workflows to reduce manual work requirements.
Operational Ecosystem Understanding
Develop a deep understanding of the operations ecosystem technology and data models.
Assess current strengths weaknesses and gaps to drive continuous improvement.