Room Service SEASONAL

Education & Experience:

• Prior food and beverage hospitality or customer service experience preferred

• High school diploma or equivalent required

• Knowledge of food service procedures and guest service standards preferred

• Alcohol service certificationrequiredwhere applicable (TIPSServSafeAlcohol or state-approved equivalent)

• Ability tooperatepoint-of-sale (POS) systems preferred

Physical requirements:

• Flexible schedule including early mornings evenings weekends and holidays

• Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of forcefrequently

• Ability to stand and walk for extended periods of time

• Ability to push pull and maneuver service carts

• Ability to bend reach stoop and perform repetitive motions throughout shift

General Requirements

• Maintain a warm professional and service-oriented demeanorat all times

• Communicate effectively both verbally and in writing with guests coworkers and management

• Demonstrate strong attention to detail and guest service skills

• Ability to multitask and work efficiently in a fast-paced environment

• Attend all required hotel meetings and training sessions

• Maintain regular attendance in compliance with hotel scheduling requirements

• Maintainhigh standardsof personal appearance and grooming including proper uniform and nametag

• Comply withall hotel policies brand standards and safety regulations

• Maintain confidentiality of guest and hotel information

• Perform other duties as assigned by management

Fundamental Requirements:

• Take prepare and deliver room service orders accurately and promptly

• Set up in-room dining service according to hotel presentation standards

• Ensure food quality temperature and presentation meet brand expectations

• Verify guest identity and room number prior to order delivery

• Ensure responsible alcohol service in compliance with local andstateregulations

• Process guest payments accurately using POS systems asrequired

• Maintain cleanliness and organization of room service areas carts and equipment

• Retrieve trays and carts from guest roomsin a timely manner

• Communicate guest requests concerns or service issues to management promptly

• Follow all food safety sanitation and safety procedures

• Assistwith stocking supplies and opening/closing duties as assigned

• Support restaurant banquet or other food and beverage operations as business levels require

Work Schedule & Availability

Hospitality is a 24-hour operation. Associates maybe requiredtoworkvarying schedules including early mornings evenings overnight shifts weekends and holidays based on operational needs and hotel occupancy levels. Schedules staffing levels and assigned duties may fluctuate to meet business demandsspecial events and guest service requirements.

In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays $7.50 plus tips dependent on experience.

Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.