Spec 1, In-House Service

San Diego, CA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Max pay rate - $35 - $40/hr
Onsite interviews

We are seeking a detail-oriented Field Action Remediation Specialist to implement remote software and firmware deployments configure devices in RSS and perform other remediation activities. This role requires deep technical skills excellent customer service abilities and meticulous documentation practices in an FDA-regulated environment.
This is a remote role with overnight hours to support our customers based primarily in the US who require downtime to occur at night. Candidates should be comfortable working between 12AM to 8AM EST/ 11PM - 7AM CST/9PM - 5AM PST Minimal weekend/holiday work.

Required Qualifications:

High School Diploma (minimum education requirement)
2-3 years of proven applied experience
Computer Science Technology Healthcare-related education or equivalent work experience
Proficiency in English (reading writing speaking)
Deep technical orientation with experience deploying proprietary and standard applications
Experience with Windows operating systems Active Directory and domain security
Analytical skills for logical troubleshooting of technical problems
Ability to work independently manage multiple tasks and prioritize effectively
Problem solver comfortable working in a dynamic fast paced environment
Diligent with thorough follow-up capabilities
Goal and action-oriented mentality

Preferred Qualifications:
3-5 years of service experience in troubleshooting and repair of electronic systems
Knowledge of cloud computing SQL Windows-Unix/Linux environments
Experience with remote access tools and SQL scripting
Experience working in FDA-regulated environments