Case Aide

Heartshare Human Services Of New York

Job Location:

New York City, NY - USA

Hourly Salary: $ 21 - 21

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

The Case Aide provides support to the Case Planner and Supervisors with case management and administrative tasks. The Family Case Aide will smooth the level of paperwork advocacy and communication to and from clients and team members to increase the programs productivity.

Primary Responsibilities and Essential Functions of Position:

Gathering client resources (e.g. mental health services vocational/alternative school settings housing information recreational activities etc.
Assist with reception coverage as needed such as answering the telephone screen and direct calls.
Escort individuals and families to appointments when needed and maintain accurate and up-to-date progress notes for each contact.
Ensure client confidentiality and audit compliance.
Escort individuals and families to appointments when needed.
Request school and medical records from the service provider.
Self-motivational skills and the ability to work collaboratively with a team.
Establish and maintain respectful professional boundaries with individuals and families.
The ability to assist in the engagement of families through casework.
Knowledge understanding and respect for diverse cultural norms and traditions with clients and co-workers.

Qualifications

HS Diploma or equivalent required ; Associates Degree preferred
Bilingual Spanish/English preferred
Strong advocacy communication and organizational skills.
Two Years of Child Welfare experience or related Human Services are preferred but we are willing to train.

Benefits

What we offer once YOU join our growing family:

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

Rewarding Work in a team environment.
Paid vacation sick personal days and holidays.
403(B) retirement plans with employer contribution.
Health dental vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care Medical Parking and Transit).
Employee Appreciation Programs and Events.
Tuition Assistance Program.
Professional Development opportunities.
Gympass Discount
Verizon Wireless Discount.
BJs Membership discount.
Discounts on Broadway tickets movie tickets theme parks sporting events gift certificates & more

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process please reach out to

About Heartshare

Who WE ARE:

For over 150 years Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about Heartshare please visit our website follow us onTwitterLinkedIn YouTubeInstagramFacebook

DescriptionThe Case Aide provides support to the Case Planner and Supervisors with case management and administrative tasks. The Family Case Aide will smooth the level of paperwork advocacy and communication to and from clients and team members to increase the programs productivity.Primary Responsib...