Senior Director, U.S. Rare Tumors Marketing Operations

Your Role:

The Senior Director Marketing Operations serves as the operational leader for the US Rare Tumors business unit overseeing MLR speaker and HCP engagement advisory boards congresses and field exhibits POA operations print and fulfillment and business unit financial processes. This role ensures compliant efficient and highquality execution across three launch brands and two therapeutic areas while driving continuous improvement and operational integration across systems and processes.

Partnering closely with Marketing Sales Market Access Medical Affairs Compliance Regulatory Legal Finance and key external vendors this individual will enable speedtomarket and operational excellence in a highly regulated environment. Reporting to the Vice President of U.S. Rare Tumors Marketing this individual leads a team supporting three brand teams and two regional marketing teams and is a critical driver of crossfunctional collaboration scalable processes and commercial impact.

Location Classification - Hybrid:

This role will be required to work onsite 2 days a week (Tuesday and Wednesday) or more depending on business needs. #LI-Hybrid

Essential Duties and Responsibilities:

• Serve as a strategic partner to launch brands aligning Marketing Operations with commercial objectives across potential indications.
• Develop and implement a Marketing Operations strategy tailored to brand needs and business priorities; drive continuous improvement change management and scalable ways of working across teams and systems.
• Conduct business process assessments improvement recommendations and implementation.
• Identify gaps and recommends solutions for streamlining processes and creating efficiencies.
• Gather requirements for process improvements implement with business partners as appropriate.
• Lead coach and develop a team; set priorities KPIs and operating rhythms.
• Establish SOPs SLAs templates playbooks and governance to ensure speed quality and compliance at scale.
• Own the endtoend MLR operating model ensuring highquality submissions efficient queue and timeline management compliant review cycles and robust version control.
• Lead the full promotional review process including PromoMats workflow management meeting scheduling and facilitation agenda ownership project tracking and documentation of decisions.
• Manage critical systems (e.g. Veeva Vault PromoMats) and optimize workflows for content intake review approval and version control. Lead the U.S. integration of Veeva PromoMats instances across BUs.
• Ensure timely compliant review of all HCP and patientfacing materials maintaining auditready documentation scientific accuracy and fair balance.
• Track materials from submission through approval proofing and OPDP submission in partnership with Regulatory.
• Work closely with reviewers project originators and agencies to resolve issues clarify feedback and ensure aligned outcomes.
• Manage PRC timelines related to labeling updates POA cycles speaker trainings and other key commercial events.
• Provide training and ongoing support for PromoMats users; troubleshoot system issues and ensure compliant usage across teams.
• Proactively update and maintain material expiration cycles periodic reviews and system enhancements by gathering stakeholder input.
• Communicate project timelines and priorities to brand teams and agencies to balance competing commercial demands.
• Build strong relationships with PRC committee members and commercial stakeholders to improve process efficiency and collaboration.
• Develop and deliver quarterly PRC metrics and insights to evaluate productivity timeliness and process effectiveness.
• Lead budget planning resource allocation and vendor strategy; support RFPs led by the team oversee agency onboarding manage performance and align contracts/SOWs.
• Support the translation of customer engagement plans into highperforming omnichannel campaigns across HCP patient and caregiver audiences; partner with Analytics to integrate insights for design and optimization.
• Ensure systems and data readiness to track campaign effectiveness across areas of responsibility; define measurement plans and dashboards.
• Provide team oversight support and guidance on:
  • speaker programs and HCP/patient engagements endtoend (nomination FMV/caps contracting onboarding logistics transparency reporting payments reconciliation).
  • advisory boards from planning through insights capture ensuring compliance quality and brand alignment.
  • national congresses and field exhibits: strategy/prioritization booth production and logistics housing/registrations onsite operations and vendor management.
  • national POAs - strategy content standards agendas logistics and postevent learning loops.
  • print & fulfillment framework (version control inventory/portal UX vendor/3PL management cost/quality/speed optimization; ordering rules).
  • SOW/PO lifecycle budget tracking forecasting accruals and reconciliations with Finance.
  • onboarding/offboarding processes organizational documentation (org charts rosters DLs) intranet/SharePoint content and the field communications archive.
• Ensure rigorous compliance with industry regulations and company policies (FDA PhRMA OIG Sunshine/ToV and state rules) and proactive risk mitigation.
• Manage team in the development and delivery of training programs for internal stakeholders and agencies on processes systems and best practices.
• Oversee the design and development of operational dashboards; present insights and implement multicycle improvement roadmaps.
• Other responsibilities as assigned.

Role Requirements:

• Bachelors degree with 8 years of pharmaceutical/biotech experience including at least 4 years in Marketing Operations meetings management or project management
• Strong knowledge of pharmaceutical and promotional regulations; experience in highrisk contracting environments
• Proven project and vendor management skills including budgeting prioritization logistics and performance oversight
• People and team leadership experience
• Successful track record in understanding the U.S. regulatory environment and navigating the medical regulatory legal review process
• Proven project and vendor management skills including budget management planning prioritization objective setting and logistics execution
• Strong interpersonal negotiation communication and presentation skills
• Proven ability to lead and collaborate with cross-functional teams
• Results-oriented exhibits leadership skills and ability to influence without authority
• Strong analytical problem solving and strategic thinking skills
• Ability to influence without authority and collaborate across crossfunctional teams
• Demonstrated ability to manage multiple projects and operate effectively in a fastpaced highexpectation environment
• Operates with urgency efficiency flexibility and attention to detail in a rapidly changing environment
• Experience in oncology and/or rare diseases and product launches (preferred)

Compensation and Benefits:
The expected salary range for this position is $188900 $283300. Actual pay will be determined based on experience qualifications location and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.