Regional Operations Manager

Regional Operations Manager

HIGHLIGHTS
Location:Phoenix AZ
Position Type:Direct Hire
Hourly / Salary:Based on Experience
Residency Status:US Citizen or Green Card Holder ONLY

Overview

A multi-disciplinary engineering and consulting organization is seeking a Regional Operations Manager to lead and oversee regional business operations project delivery and team performance. This executive-level role is responsible for driving operational excellence financial performance workforce development and strategic growth across multiple service lines.

The Regional Operations Manager will partner closely with executive leadership and cross-functional teams to ensure alignment with organizational goals client satisfaction and long-term business objectives while fostering a collaborative and high-performing regional culture.

Core Responsibilities

Operational Leadership & Regional Oversight

• Lead day-to-day regional operations including staffing resource allocation and production management
• Oversee performance across multiple disciplines (e.g. engineering surveying planning and related services)
• Ensure alignment with organizational strategy policies and operational standards
• Drive consistency in processes reporting and service delivery across the region
• Provide regular reporting on performance metrics project pipeline and resource utilization

Financial Management & Business Performance

• Own regional profit and loss (P&L) performance including revenue cost control and profitability
• Develop and manage budgets forecasts and financial projections
• Monitor utilization rates billing practices and operational efficiency
• Ensure accurate financial reporting invoicing standards and revenue tracking
• Identify opportunities to improve profitability and operational performance

Strategic Growth & Business Development

• Drive regional growth strategy including market expansion and client acquisition
• Build and maintain strong client relationships and strategic partnerships
• Collaborate with marketing and business development teams to develop pipeline and revenue opportunities
• Support and oversee proposal development contract strategy and pursuit planning
• Represent the organization in industry events client meetings and public forums

Team Leadership & Talent Development

• Lead coach and develop multi-disciplinary teams and department leaders
• Oversee hiring workforce planning and talent acquisition strategies
• Drive employee engagement retention and performance management
• Establish and monitor individual and team performance goals
• Conduct performance reviews coaching sessions and leadership development initiatives

Project & Technical Oversight

• Provide high-level oversight of project management and technical delivery
• Support teams in complex project execution risk management and issue resolution
• Ensure adherence to quality standards QA/QC processes and regulatory requirements
• Maintain involvement in project planning execution strategies and team structure optimization

Cross-Functional Collaboration

• Partner with executive leadership and internal stakeholders to drive strategic initiatives and company-wide goals
• Collaborate across regions to ensure consistency resource sharing and operational alignment
• Resolve inter-regional and cross-functional challenges related to staffing delivery and performance
• Participate in organizational decision-making and strategic planning efforts

Process Improvement & Organizational Initiatives

• Lead continuous improvement efforts to enhance operational efficiency and scalability
• Implement systems for performance tracking reporting accuracy and workflow optimization
• Champion at least one company-wide initiative or strategic program annually
• Support development and execution of short- and long-term business strategies

Qualifications & Experience

Experience

• 10 years of experience in civil engineering consulting or related professional services
• Minimum 5 years of experience in project management and leadership roles
• Proven experience managing regional operations multi-disciplinary teams and business performance
• Demonstrated success in driving revenue growth profitability and operational excellence

Education & Certifications

• Bachelors degree in Civil Engineering or related field
• Licensed Professional Engineer (PE) required

Technical Competencies

• Strong understanding of civil engineering design project delivery and consulting services
• Expertise in financial management budgeting and P&L oversight
• Experience with resource planning utilization tracking and operational reporting
• Knowledge of project lifecycle management QA/QC processes and regulatory compliance
• Proficiency with Microsoft Office Suite and project management/reporting tools

Professional Skills

• Executive-level leadership decision-making and strategic thinking
• Strong business acumen and operational management capabilities
• Excellent communication negotiation and stakeholder engagement skills
• Proven ability to build and lead high-performing cross-functional teams
• Advanced organizational planning and prioritization skills
• Ability to manage complex operations in a fast-paced growth-oriented environment
• High level of accountability professionalism and client-focused mindset

Additional Information

• Role includes oversight of regional operations financial performance and team leadership
• Active involvement in strategic planning business development and organizational initiatives
• Combination of office-based leadership client engagement and collaboration across teams
• Opportunity to shape and scale regional growth and operational excellence

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