Senior Manager, IT
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
LearnUpon is looking for a Senior Manager IT to join our team. This is a hybrid role working 3 days per week from LearnUpons Dublin office.
LearnUpon LMS helps organizations train their employees partners and customers. Businesses can manage track and achieve their unique learning goals all through a single powerful solution.
With offices in Dublin (our HQ) Belgrade Philadelphia Salt Lake City and Sydney we are a global team with lots of diverse cultures backgrounds and experiences that puts our customers experience at the heart of everything we do. Our culture fosters an open collaborative and supportive environment where our accomplishments are celebrated and encouraged. Were always striving for the best solution (not the easy one). Were proud of our success and were humble and hungry to achieve more.
The Senior Manager IT is responsible for implementing and delivering LearnUpons IT systems ensuring scalability security and alignment with LearnUpons strategic business objectives. This role manages day-to-day IT operations budgets vendor relationships and leads a team of two.
What will I be doing
- Support in the development and oversee delivery of LearnUpons IT strategic roadmap.
- Evaluate and recommend new technologies that can improve business processes and competitive advantage.
- Manage IT department budget.
- Oversee the design implementation and maintenance of all critical IT infrastructure including networks platforms integrated video-conferencing etc. spanning all LearnUpon global office locations.
- Mature LearnUpons identity and access management strategy through the use of IdPs access control measures and role-based automation.
- Act as the primary technical advisor to senior management and the IT team translating business requirements into technical solutions.
- Ensure high availability performance and reliability of LearnUpons systems and applications to support 24/7 business operations including the development and testing of disaster recovery and Business Continuity plans
- Manage all hardware and software procurement licensing asset management and end-user technical support.
- Manage key vendor relationships to ensure quality service delivery and optimal pricing for hardware and software.
- Ensure that LearnUpons information security policies are enforced across LearnUpon IT systems.
- Lead and mentor the IT team fostering a culture of growth and development.
- Oversee resource planning performance management training and professional development for all IT staff.
- Oversee the implementation of IT projects ensuring delivery is on time and on budget.
What skills do I need
- 10 years experience in IT with 2 years in a management / leadership role
- Strong passion for automation and driving efficiencies through technology
- Strong working knowledge of modern IT SaaS infrastructure including networking fundamentals virtualisation and cloud infrastructure (particularly AWS).
- Experience in managing IT operations in a fast-paced SaaS-first high-growth environment
- Deep knowledge of MacOS Okta and other tooling typically seen in SaaS scale-ups..
- Strong analytical and troubleshooting skills to resolve high-priority complex technical issues.
- Excellent written and verbal communication skills up to and including board-level reporting.
- Proven ability to lead organizational change and manage the human impact of adopting new technologies.
Dont worry if you dont tick every box in order to apply were always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!
Not required but considered a big plus
- A Bachelor Degree (4-year) in Information Technology Information Systems Computer Science or a related degree.
- Experience in cybersecurity frameworks and regulatory compliance (SOC 2 ISO 27001 and GDPR).
- Formal program and/or project management experience
Why work with us
- Competitive salary and company ESOP.
- Comprehensive private health insurance scheme and Company pension scheme.
- 25 days annual leave 1 annual company wellness day off.
- Work in a fun and supportive environment with regular team events.
- Excellent career progression - take LearnUpon where you think it can go.
What is the Hiring Process
Our typical process generally works as follows:
- Qualified applicants will be invited to schedule a screening call.
- Successful candidates will then be invited to a series of practical interviews.
- Finally candidates will have a short interview with a member of our C-Suite Team.
- The successful candidate will be contacted with an offer to join our team.
LearnUpon is an Equal Opportunities Employer.
We do not discriminate on the basis of gender marital status family status age disability sexual orientation race religion membership of the Traveller community or any other legally protected status.
By applying for this job you agree to LearnUpons Privacy Policy. Find out more about our privacy policy here
Visit our Careers site to find out more about working for LearnUpon and check us out on Instagram.
Required Experience:
Senior Manager
Key Skills
- IT Experience
- Business Continuity Planning
- IT Management
- SAAS
- Desktop Administration
- Computer Networking
- Management Experience
- Salesforce
- IT Service Management
- ITIL
- Azure
- Project Implementation
About Company
Power engaging learning experiences, boost retention and fuel business growth with LearnUpon, a powerful LMS platform.
