This is an exciting opportunity for an experienced Assistant Manager to join a dynamic and progressive company.
Ensure the Store operates efficiently and effectively and provides the very best customer service and fresh food offering at all times in a clean safe environment.
Main Tasks and Responsibilities:
Pro-actively deliver excellence in customer service at all times
Professionally handle all customer queries and complaints in line with company policy in a timely manner and escalate where appropriate
Support the Site Manager in the efficient day-to-day running of retail unit
Ensure that the store reflects companys standards of merchandising presentation and Customer Care
Ensure and maintain the level of hygiene to the highest standard throughout the store and compliance by all staff members to the same
Competently manage and organise a team of staff
Support Store Manager in the development and training of the team to required training standards
Manage employee performance giving regular feedback recognition and encouragement
Ensure accurate ordering of stock using the inhouse software
Accept and process deliveries
Merchandise shop area to ensure maximum performance of products
Be vigilant at all times to prevent stock loss and waste
Perform and manage weekly / monthly stock takes
Achieve the specified margins and sales targets
Strictly comply with standards and safe working practices
Strictly comply with all policies practices and procedures
Maintain security awareness at all times and escalate where appropriate
The ideal candidate will have:
Minimum 2 years experience in a Supervisory/ Management position;
Levels 1 & 2 knowledge of food safety is a distinct advantage;
Excellent communication and delegation skills;
Proven staff management skills;
Highly driven with a strong work ethic;
Passion for retail and customer excellence.
Thrive in a fast-paced working environment.
Required Skills:
Store Manager Grocery
IT Services and IT Consulting