Customer Service – Fully Remote Nightshift English speaker (mfd)
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
WE ARE SHIFTING INTO A HIGHER GEAR and were looking for YOU!
Do you like the idea of helping customers keep their journey running smoother than a freshly polished bonnet
Whether its ensuring a family starts their holiday without a single Are we there yet helping a business traveller make it to an important meeting on time or guiding a firsttime renter through their booking without stalling your support keeps every ride on the road.
Join our international Customer Service & Sales Team as an Englishspeaking Customer Service Agent (m/f/d) and help us deliver the premium experience that makes customers choose us trip after trip.
A unique role as remote as a selfdriving car!
This position offers something rare:
100% fully remote work with a nightshift schedule from 8pm to 8am.
Perfect if youre a night owl enjoy quiet roads or simply prefer working when the world slows down.
What helps you accelerate
If you already have experience in a callcentre or customerfacing environment youre already in the fast lane but motivation and a customerfirst mindset matter just as much.
Ready to press the ignition
Apply now and support our growing team as a Customer Service Agent (m/f/d).
Please submit your application documents in English.
YOUR ROLE AT SIXT
- You are the first point of contact for our customers and provide advice to their requests regarding their bookings rental agreements complaints and invoices
- You assist our business and private customers on the phone and via email in using the online booking systems to make reservations offer our customers a full-service package and find a solution for any problem
- You always have a sympathetic ear and you advise our customers over the phone and via email
- We are big on team spirit - thats why youll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty
YOUR SKILLS MATTER
- Language You are fluent in English (written & spoken) and have an understandable and clear way to speak and express yourself
- Availability You are available to work remotely in rotation shifts from 8pm to 8am.
- Experience You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner. You already have some experience in customer service working in a call center or BPO environment
- Soft Skills You are an organizational and communicative talent able to cope with a heavy workload and highly dependable
- Team spirit You like to work in international teams and appreciate the exchange with colleagues
- Tools You are practiced in using MS-Office programs especially Outlook Word and Excel
WHAT WE OFFER
- Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
- Work-Life Balance Benefit from a remote working model
- Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses
- Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
- Training & Development Participate in training programs designed for your personal growth and development
- Health & Well-being Private health insurance to support your well-being plus the Coverflex advantage system
Additional Information :
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more
