Customer Service & Settlement Administrator
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Novated lease finance with no unnecessary detours - Onboard Finance was established by MMS in 2021 to provide an additional source of funding for novated leasing customers of Maxxia and RemServ bringing finance and industry expertise so that customers can confidently source their novated lease.
Onboard Finance operates under the trading names of Maxxia Finance and RemServ Finance financing novated leases generated by the Maxxia or RemServ businesses providing customers with a fully integrated novated lease and finance experience.
The role will combine the responsibilities and duties of the Customer Service and Settlements Officers.
We are now looking for a passionate and energetic Settlements Coordinator to join our Novated Sales this role you will be joining our busy Novated Sales business supporting our Leasing Consultants and playing a critical role in helping us achieve our sales targets.
You will be responsible for all aspects of credit approval generating lease documents checking files and coordinating settlements. You will be a single point of contact for the clients in your portfolio throughout the settlement process providing them and internal stakeholders with feedback and updates.
At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:
Processing applicable client & financial documentation in order for settlement such as:
Finance applications
Settling client lease finance within approval conditions
Contracting settlements
Generation of settlement packs and managing external financiers.
Liaising with clients in relation to their proposal and lease documents and Guiding clients through the settlement process..
Liaise with other MMSG departments employees and/or third parties as required to resolve problems with customer finance arrangements in a timely fashion.
To be considered for this role you will possess the following:
A sense of urgency and the ability to work in a busy environment
Commitment and proven ability to provide a high level of customer service
Ability to work effectively in a team environment; be proactive take action and seize opportunities to promote new ideas and solve problems
High level of written and verbal communication skills.
High-level attention to detail
What we can offer you:
Strong culture and the support of a values-based recognition program
Novated leasing benefits and discounts
12 weeks paid parental leave
Comprehensive learning and development opportunitiesto support your career growth
Sonder digital wellbeing platform providing personalised support 24/7 plus annual flu vaccinations
Default Income Protection Insurancereimbursed for members of the MMS Default Super Fund
Exempt Employee Share Plan
Volunteer leave & Career break
MMS Rewards program
Embracing our value ofEveryone Matterswe hold a collective commitment to foster an environment where all differences are valued and respected.
We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples those caring for someone or living with a disability LGBTQIA and culturally diverse applicants to apply.
We value the skills and attributes veterans can bring to our organisation.
We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process please contact us at
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
