Principal Product Manager, Home Loans Local Market Sales

The Role

SoFi is looking for a Principal Product Manager to lead the strategy roadmap and delivery of our home loans local market sales team. This role is pivotal in transforming how our local sales professionals including Loan Officers connect with SoFi members and manage in market relationships.

Join the forefront of our Home Lending Product & Platform transformation. While SoFi is a leading fast-growing digital lender we know that the local ecosystem remains absolutely critical to the home-buying journey. This creates a rare opportunity to own a true 0->1 launch designing and standing up our first local market approach while simultaneously defining the long term product strategy. The role blends building and scaling with rapid learning: launching early iterating quickly and using data to continuously inform both product and business decisions. You will be crucial in launching our new in-market channel specifically by empowering local loan officers to efficiently originate loans. This is a unique opportunity to build this channel from the ground up and redefine the in-market lending experience.

This role is inherently cross-functionalyou will work closely with engineering design data science user research marketing operations finance risk legal compliance and executive teams to set a product strategy define and prioritize features. Youll play the critical role of bridging the technical and business worlds to deliver product enhancements that delight our members and drive our business forward. You will be expected to set ambitious goals sweat the details and deliver with urgency.

What youll do

• Define and execute a groundbreaking product vision for truly disruptive innovation that sets the industry standard for in-market sale channels.
• Lead the evaluation testing and rapid rollout of cutting-edge technologies including AI and intelligent automation to dramatically boost in-market sales team capabilities maximize throughput and unlock sales capacity.
• Drive efficiency and effectiveness for our in-market sales organization by architecting scalable auditable and hyper-reliable solutions that eliminate friction and simplify complex high-stakes workflows.
• Develop solutions that optimize local sales processes elevate client interactions and drive efficiency across lead management opportunity tracking and the entire loan origination lifecycle.
• Own define and prioritize the product backlog for your engineering squad writing detailed requirements and partnering closely with developers.
• Deeply immerse yourself in the day-to-day realities of our Business and Sales teams to master their processes translating complex operational needs into intuitive high-performance tooling
• Collaborate cross-functionally to align on requirements and timelines.
• Thrive in a high-velocity agile environment making decisive trade-offs and delivering iteratively while maintaining laser focus on game-changing long-term strategic objectives.
• Be a champion of SoFis values

What youll need

• Bachelors degree or higher ideally in a technical finance or quantitative field.
• 7 years of product management.
• Demonstrated ability to translate complex sales workflows into simple usable tools.
• Direct experience with in-market sales teams delivering solutions that empower the sales force and enhance client relationships.
• Strong understanding of mortgage processes and customer relationship technology to create a seamless pre-purchase and purchase experience.
• Familiarity with mortgage regulatory frameworks and comfort partnering closely with Legal and Compliance
• Excellent communication skills
• Strong analytical and data-driven mindset; able to dive into financial and operational metrics.
• Experience owning end-to-end product delivery from discovery through launch and iteration.
• High bias for action and ownershipcomfortable operating in ambiguous cross-functional environments.

Nice to have

• Direct experience at a mortgage or HELOC broker correspondent lender or fintech home lending platform
• Experience working closely with licensed in market sales teams
• Experience working with operations leaders compliance teams and executive stakeholders.

Required Experience:

Staff IC