Job Description
Commercial Lines Insurance CSR
Job Summary
Seeking a dedicated and experienced Commercial Lines Insurance Customer Service Representative (CSR) to join a team at an independent insurance agency. This is a full-time in-office position where you will play a vital role in supporting the daily operations of servicing commercial clients. Working closely with a senior lead account manager and producer you will ensure the highest level of service and satisfaction for clients.
Compensation Package
- Salary Range: $70000 - $75000 (commensurate with experience) End-of-Year Bonus Potential
- Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
- Assist in servicing commercial insurance accounts including adding vehicles locations endorsements and handling light certificate work.
- Review and check policies for accuracy and completeness.
- Provide exceptional customer service to clients addressing inquiries and resolving issues promptly.
- Collaborate with the lead account manager and producer to ensure seamless operations.
- Maintain accurate records and documentation in the agency management system (AMS360).
Qualifications/Requirements
- Active Property & Casualty (P&C) License.
- Minimum of 5 years of experience in a similar role at a retail P&C insurance agency.
- Proficiency in using AMS360 or similar agency management software.
- Strong attention to detail and ability to follow directions.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented business-driven environment.
#LI-CS1
Required Experience:
Manager
Job DescriptionCommercial Lines Insurance CSRJob SummarySeeking a dedicated and experienced Commercial Lines Insurance Customer Service Representative (CSR) to join a team at an independent insurance agency. This is a full-time in-office position where you will play a vital role in supporting the da...
Job Description
Commercial Lines Insurance CSR
Job Summary
Seeking a dedicated and experienced Commercial Lines Insurance Customer Service Representative (CSR) to join a team at an independent insurance agency. This is a full-time in-office position where you will play a vital role in supporting the daily operations of servicing commercial clients. Working closely with a senior lead account manager and producer you will ensure the highest level of service and satisfaction for clients.
Compensation Package
- Salary Range: $70000 - $75000 (commensurate with experience) End-of-Year Bonus Potential
- Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
- Assist in servicing commercial insurance accounts including adding vehicles locations endorsements and handling light certificate work.
- Review and check policies for accuracy and completeness.
- Provide exceptional customer service to clients addressing inquiries and resolving issues promptly.
- Collaborate with the lead account manager and producer to ensure seamless operations.
- Maintain accurate records and documentation in the agency management system (AMS360).
Qualifications/Requirements
- Active Property & Casualty (P&C) License.
- Minimum of 5 years of experience in a similar role at a retail P&C insurance agency.
- Proficiency in using AMS360 or similar agency management software.
- Strong attention to detail and ability to follow directions.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented business-driven environment.
#LI-CS1
Required Experience:
Manager
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