Community Development Officer (Management Analyst 4)

Schedule and Travel:This position is primarily remote. Standard business hours are Monday through Friday from 8 AM to 5:00 PM. However flexibility will be required to meet business demands and deadlines. Occasional weekend early morning or late evening work may be necessary to address the agencys needs. Additionally this position requires statewide travel including overnight stays to provide services across the state and on rare occasions travel outside the state is required.

Who We Are:
The Commission on Hispanic Affairs (CHA) exists to aid in the development of public policies and the delivery of government services to the Hispanic community. The Commission on Hispanic Affairs can advise the legislature state agencies and the governor on how to effectively create policies that will not pose barriers communicate and deliver services to the Hispanic/Latinx residents of Washington state.

What you will be doing:
You will contribute to CHAs mission by fostering trust and collaboration between our agency and regional constituents stakeholders and community leaders including those from non-governmental organizations and local this role you will contribute to the mission by developing and executing research procedures gathering both qualitative and quantitative data and analyzing synthesizing and interpreting this data. You will also research and analyze complex issues raised by our constituents and stakeholders identifying trends and developing actionable recommendations. Additionally you will support CHAs data needs by developing and conducting research projects focused on programmatic barriers and customer experience within the State enterprise preparing data summaries and creating detailed collaboration with your supervisor and team you will help develop performance metrics and conduct complex analytical research including statistical reports and studies to support program and agency performance. The work products you create will be used by the leadership team agency director and Commissioners to inform policy recommendations for the Governor and his staff state agencies and the legislature. You will also have the opportunity to collaborate with other state agencies to support cross-agency data analysis and outreach efforts.

Some of what youll enjoy doing will include:

• Building and managing valuable relationships with external stakeholders (partners sponsors thought leaders subject matter experts and media representatives) through meetings and events that promote our projects and mission.
• Planning creating and conducting surveys listening sessions conferences and workshops to understand the needs and gaps experienced by constituents and stakeholders.
• Performing complex data analysis and interpretation to identify regional trends in the needs and gaps of services experienced within the Latine community.
• Collaborating with the outreach team to identify statewide trends needs and gaps experienced within the Latine community.
• Gathering analyzing and synthesizing data to inform the agency director leadership and Commissioners in the creation of policy recommendations agency procedures strategic planning and goal setting for future policy recommendations.
• Maintaining a central repository of commonly requested state programmatic information.
• Establishing an effective data collection and analysis system to measure customer feedback and engagement track community resources and needs optimize marketing efforts and track regional constituent and stakeholder trends in the Latine communitys service gaps.

REQUIRED:

Bachelors degree in planning public policy public administration business administration communications marketing or a related field. College-level coursework in statistics.

Note: Relevant experience may substitute for the degree requirement on a year-for-year basis.

AND

Four (4) years of professional experience in the following areas:

• Communications or program performance with government regulatory programs or agencies.
• Marketing communications public relations research or performance management.
• Creating research methods cost/benefit analysis needs assessment methods and evaluation techniques.
• Survey techniques and tools focused on analysis of customer service programs.

The selected applicant will also possess the following skills and abilities:

• Participate and behave in a manner that creates trust and builds working relationships promoting teamwork and collaboration in the work environment.
• Demonstrate the understanding that all people are valued; contribute to an equitable inclusive and respectful environment when working with members of the group team organization or community.
• Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
• Develop and organize research analyze and interpret complex data prepare professional reports and write clearly and concisely.
• Exhibit strong writing and editing skills with the ability to quickly produce written materials that are clear concise inviting to read and effectively communicating the desired message.
• Manage multiple priorities and projects while adapting to changing business needs conditions and work responsibilities.
• Excel at making complex concepts accessible to others.
• Work collaboratively and effectively with others in a staff relationship.
• Learn and understand the language and concepts of our agency DEI culture and commit to being a part of creating and maintaining a diverse equitable respectful and inclusive workplace.
• Demonstrate a commitment to personal growth learning and self-awareness when provided training and opportunities to participate in improving our work environment.

Preferred Qualifications:

• Advanced degree in planning public policy public administration business administration or a related field.
• Project management certification.
• Working knowledge of Washington state programmatic policies and regulations.
• Bilingual in Spanish Mixteco Trique Mam Qanjobal or other Latin-American indigenous language.

How to Apply:

Interested We would love to hear from you! Click Apply at the top of this page to start your application. You can save the application and come back to it if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.

Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

• A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position.
• A current resume detailing experience and education.

**Do not attach any documents that include photos or private information (social security number year of birth etc.).

NOTE: By submitting these materials you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not substitute for completing the duties summary section or supplemental questions of the application. Please do not refer to resume for detail or your application may be disqualified.

Opportunity for All:
The Commission on Hispanic Affairs celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity diversity age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories consistent with applicable federal state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.

Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process contact Angie Anderson at or via email at . Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-.