Senior Manager Risk Assessments, Incident Management

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager - Risk Assessments Incident Management
We are seeking a highly driven and experienced professional to lead the Risk & Compliance agenda for Manufacturing operations. This role demands a proactive risk leader who can seamlessly partner with senior stakeholders guide F&A process owners and foster a culture of strong risk ownership. You will be instrumental in strengthening our risk governance ensuring SOX and operational risk compliance and driving intelligent data-driven risk management.
Responsibilities:
Conduct operational risk assessment including risk identification process controls reporting and treatment. Identify and recommend appropriate controls.
Ensure adherence to key contractual compliance as stated in Master Service Agreements (MSAs)
Facilitating and leading internal & external audits & third part questionnaire
Ownership & conducting scheduled weekly/quarterly/monthly audit checks and timely closure of audit action items and client deliverables.
Create and implement policies and processes as required
Conducting risk and compliance sessions for whole population including new hires to re-iterate policies and guidelines.
Conducting process analysis on regular basis and identify the trend of incidents/ errors and suggesting controls to minimize their occurrence.
Performing control testing on monthly basis to check the effectiveness of existing/recommended controls.
Performing WFH checks agreed with client and reporting the results.
Providing II line assurance over internal controls
Interacting and liaising with internal/external stake holders for audit related tasks.
Maintain strong working relationships with business and functional teams within the organization.
Set governance rigor on regular status updates and review with Genpact leadership
Acting as single point of contact for all audit and compliance related tasks.

Qualifications we seek in you!
Minimum Qualifications
Professional degree (Graduate)
Proficient in Excel Power point & Word
Excellent documentation and presentation Skills
Excellent customer interfacing skills

Preferred Qualifications/ Skills
Experience in Audit and Compliance related task
Should be able to work with different and diverse teams
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.