Systems Engineer, Senior
Share
Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About the role:
Were looking for a deeply collaborative and adaptable Senior Engineer to lead the charge in advancing
our discovery and data health this role youll work at the intersection of data engineering
platform reliability and intelligent discovery systems-ensuring our data is not only accessible and
discoverable but also trustworthy and actionable
In this role youll partner closely with cross-functional teams to design and implement scalable solutions
that improve data quality lineage observability and discoverability across our ecosystem. Your work
will directly empower the company to make faster smarter decisions with confidence in the data they
rely on.
What youll be doing:
Manage and enhance the ServiceNow CMDB ensuring accuracy completeness and alignment
with company and ITIL standards.
Troubleshoot and resolve root cause for discovery errors pertaining to probes sensors
patterns MID server configuration and ACC-V ensuring optimal coverage in both On Prem and
Cloud (AWS and Azure) environments.
Monitor and improve data quality and the CMDB Health Dashboard ensuring ongoing health
and governance of the 4 C's
Manage and maintain the Identification and Reconciliation Engine (IRE) rules.
Manage Service now platform performance health where applicable to CMDB Discovery and
SAM Pro
Configure and extend ServiceNow Patterns to improve data ingestion and normalization.
Develop automation to assist with data quality and process overhead
Manage CMDB integration health with other enterprise platforms
Create and maintain CMDB documentation architecture diagrams and training materials.
Support audits compliance and risk initiatives by ensuring the integrity and traceability of
CMDB data.
Were looking for a deeply collaborative and adaptable Senior Engineer to lead the charge in advancing
our discovery and data health this role youll work at the intersection of data engineering
platform reliability and intelligent discovery systems-ensuring our data is not only accessible and
discoverable but also trustworthy and actionable
In this role youll partner closely with cross-functional teams to design and implement scalable solutions
that improve data quality lineage observability and discoverability across our ecosystem. Your work
will directly empower the company to make faster smarter decisions with confidence in the data they
rely on.
What youll be doing:
Manage and enhance the ServiceNow CMDB ensuring accuracy completeness and alignment
with company and ITIL standards.
Troubleshoot and resolve root cause for discovery errors pertaining to probes sensors
patterns MID server configuration and ACC-V ensuring optimal coverage in both On Prem and
Cloud (AWS and Azure) environments.
Monitor and improve data quality and the CMDB Health Dashboard ensuring ongoing health
and governance of the 4 C's
Manage and maintain the Identification and Reconciliation Engine (IRE) rules.
Manage Service now platform performance health where applicable to CMDB Discovery and
SAM Pro
Configure and extend ServiceNow Patterns to improve data ingestion and normalization.
Develop automation to assist with data quality and process overhead
Manage CMDB integration health with other enterprise platforms
Create and maintain CMDB documentation architecture diagrams and training materials.
Support audits compliance and risk initiatives by ensuring the integrity and traceability of
CMDB data.
Sensitivity:
Confidential
Provide catalog item development and support
What well want you to have:
5 Years of proven experience with ServiceNow Discovery CMDB architecture and
configuration item lifecycle management.
Strong understanding of IT infrastructure including servers network devices cloud resources
and applications.
Hands-on experience with ServiceNow MID Servers probes sensors pattern development IRE
and ACC-V agent discovery.
Proficiency in scripting languages such as JavaScript and familiarity with ServiceNows Glide API
and platform development best practices.
Experience with automation tools such as Flow Designer Business Rules and Scheduled Jobs to
streamline CMDB processes.
Hands-on knowledge of Software Asset Management Professional (SAM Pro) and its health
governance practices.
Ability to analyze complex datasets and identify gaps inconsistencies and opportunities for
improvement.
Excellent problem-solving skills and a proactive approach to identifying and resolving technical
challenges.
ServiceNow certifications (CSA CIS-Discovery CIS-CMDB) are highly desirable.
Able to work flexible hours as required by business priorities
Ability to deliver work which meets all minimum standards of quality security and operability.
Confidential
Provide catalog item development and support
What well want you to have:
5 Years of proven experience with ServiceNow Discovery CMDB architecture and
configuration item lifecycle management.
Strong understanding of IT infrastructure including servers network devices cloud resources
and applications.
Hands-on experience with ServiceNow MID Servers probes sensors pattern development IRE
and ACC-V agent discovery.
Proficiency in scripting languages such as JavaScript and familiarity with ServiceNows Glide API
and platform development best practices.
Experience with automation tools such as Flow Designer Business Rules and Scheduled Jobs to
streamline CMDB processes.
Hands-on knowledge of Software Asset Management Professional (SAM Pro) and its health
governance practices.
Ability to analyze complex datasets and identify gaps inconsistencies and opportunities for
improvement.
Excellent problem-solving skills and a proactive approach to identifying and resolving technical
challenges.
ServiceNow certifications (CSA CIS-Discovery CIS-CMDB) are highly desirable.
Able to work flexible hours as required by business priorities
Ability to deliver work which meets all minimum standards of quality security and operability.
Key Skills
- Feed
- Apache Commons
- Maintenance
- Business Support
- Clinical
