Trainer CCU will be an active member of the entire West region and will lead the coordination and execution of Associates TL Training and L3 on-boarding activities.
Successful candidates will have demonstrated a true hands-on approach in Training need analysis training facilitation LMS management data and report management expert in excel and power point. Prior experience as a Trainer in Retail Supply Chain E-commerce organization is mandatory.
Trainer will
Implement network standard training programs for Associates and Team Leaders (i.e. participating in and conducting needs analysis skills development classes cross-training calendar management etc.)
Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
Proactively plan & implement learning initiatives to make a positive impact on key business safety quality productivity and customer experience metrics
Design/customize training content to meet regional needs and track compliance to these training materials
Analyze and understand data to suggest improvements for training and operations
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC/LPC/EF
On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
Update NHO status on every 2 hours for ALFA associates
Track on site LBD status & monitor completion & defects
Follow up with AA & Site Ops to ensure completion of learning modules OPL reads
Follow up with TLs and AMs for 222 Coaching completion
Perform Learning Index Audit
Daily LC monitoring and take action as per report
Conduct ILT / VILT for Associates on-demand topics
Handling LMS user management.
Work with Content developer to drive content creation updation improvisation.
Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
Conduct Training sessions
Deploy FC Refresher Training on LMS
Alignment with Store POC/OE/TW for Training execution
Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
Route Plan Creation for FCs LM Hybrid 3P & EF sites
Conduct Audit and drive through regional presence
Create and share Learning Index Audit Report
e)Coordination and Data management
Support in Learning Ambassador certification
Aligning Weekly Learning Calendar based on business priorities
Weekly/Monthly Calendar Creation
Weekly Learning Dashboard
Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
L&D WBR - status and new task assignment
Traveling multiple sites Feedback collection and collations
Publish Learning Day End Report
Key job responsibilities
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC
On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
Track on site LBD status & monitor completion & defects
Follow up with AA & Site Ops to ensure completion of learning modules OPL reads
Follow up with TLs and AMs for 222 Coaching completion
Perform Learning Index Audit
Daily LC monitoring and take action as per report
Conduct ILT / VILT for Associates on-demand topics
Handling LMS user management.
Work with Content developer to drive content creation updation improvisation.
Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
Conduct Training sessions
Deploy FC Refresher Training on LMS
Alignment with Store POC/OE/TW for Training execution
Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
Route Plan Creation for FCs LM Hybrid 3P & EF sites
Conduct Audit and drive through regional presence
Create and share Learning Index Audit Report
Aligning Weekly Learning Calendar based on business priorities
Weekly/Monthly Calendar Creation
Weekly Learning Dashboard
Daily Dive Deep on critical problems
L&D WBR - status and new task assignment
Traveling multiple sites
Publish Learning Day End Report
- Experience with written and verbal communication and presentation
- Experience using Microsoft Office (Excel Word PowerPoint Outlook)
- Experience working with and delivering training/information to Associates and TL level employees
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.