Volunteer Coordinator

Agate Housing and Services is seeking someone who is a self-starter and people person who gets excited about connecting community members with Agates mission. Youre comfortable presenting to groups - whether thats a corporate team university class or community organization. Youre a creative independent thinker and natural problem solver with ideas about where and how to find skilled volunteers. You think strategically about tasks in front of you and see every conversation as an opportunity. You genuinely enjoy the idea of being an ambassador for our work in the Twin Cities community.

Position Responsibilities:

• Role responsibilities include recruitment onboarding scheduling management and tracking of volunteers. This role will also oversee the volunteers who run our in-kind donation center. execution of digital communications print newsletters fundraising appeals social media graphic design and support on events.
• (35%) Volunteer Recruitment With a focus on budget relieving activities and in partnership with communications recruit volunteers to support Agates activities including shelter welcome center events and administrative support. Build and maintain a roster of potential volunteers. Connect with program teams to understand needs and brainstorm ways in which volunteers can enhance their operations. Write volunteer position descriptions post on Agates website and other platforms interview applicants manage appropriate background checks and maintain records of all recruitment activities in the Point Volunteer App.
• (30%) Volunteer Onboarding Work with program teams to arrange volunteer schedules and ensure staff teams have appropriate training and understanding of working with volunteers. Provide volunteers with Agate onboarding training in collaboration with the human resources department. Identify and source any materials volunteers need including computers email addresses building fobs etc. Train volunteers and ensure all hours are tracked and liability and volunteer handbooks are signed. Check in with volunteers and program supervisors as the volunteers begin work.
• (10%) Oversee In-Kind Donation Center Managed primarily by volunteers oversee the operations of the in-kind donation center. Supervise the volunteers recruit new team members as needed set strategic director in collaboration with the Associate Director of Grants and ensure regular reports are made to External Relations leadership.
• (10%) Volunteer Retention and Stewardship Serve as a primary connection to all volunteers at the organization for questions and needs. Ensure that all volunteer hours are tracked and supported when performance issues arise from program supervisors or volunteers. Plan and execute volunteer appreciation activities. Regularly gather and report on volunteer feedback including providing volunteer stories for marketing purposes. Attend team meetings and support on all-team projects and activities. Support on execution and at times project leadership of External Relations events.
• (15%) External Relations Team Participation Attend team meetings and support on all-team projects and activities. Support on execution of External Relations events.

Benefits of working with us include:

• 6.15 hours of PTO accrued each pay period prorated for part-time (160 hours of PTO your first year)
  • 11 Floating holidays per year (Prorated based on hire date)
• Medica Health Insurance with 8 options including traditional and high-deductible options.
  • Clear Value from $7-103 Park Nicollet Health Partners and Vantage Plus from $48-150 Passport plan from $170-291
• Employer-paid Dental and Life Insurance for employees
• Flex Spending and Health Savings Account
• Free Employee Assistance Program
• Retirement plan- with 1.5% employer contribution offered between 6 & 12 months of employment)
• Referral Bonus Program

Required Qualifications:

0-3 years of experience A car and valid drivers license with insurance Teamwork is conducted in English. Additional languages spoken by our clients (Spanish Amharic Oromo Somali ASL) is highly valued

Technical Skills:

• Excellent verbal and written communications
• Public speaking and presentation skills
• Operates well in team environment

Accountabilities:

• Regularly fulfilling 85% of shelter sandwich program by July 2026
• Full volunteer management of the in-kind donation center
• 100% of volunteer hours tracked in Point App
• 100% of volunteers paperwork complete (handbook liability waiver)
• Annual volunteer report to Agate leadership
• At least 75% of in-kind donations are budget relief or strategic priority

Other Requirements:

• Commitment to Agate Housing and Services values and mission of ending homelessness and relieving hunger through action and advocacy.
• Commitment to working towards an anti-racist culture both within Agate Housing and Services and the broader community.
• Hold the belief that every household can achieve housing stability.
• Commitment to harm reduction and housing first philosophies.
• Ability to work respectfully with clients coworkers and key stakeholders who are diverse with respect to race ethnicity gender identity sexual orientation socio-economic status and religion.
• Ability to meet expectations regarding paperwork and documentation through organizational skills strong attention to detail and the ability to work efficiently and accurately competency and comfort using technology and computers.

Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Agate Housing and Services is an equal opportunity employer and encourages applications from people of color indigenous people persons with disabilities and LBGTQ individuals.

Required Experience:

IC