CRM Functional Consultant

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

CRM Functional Consultant Sales & Customer Service (Education Domain)

Gather analyze and translate business requirements across Sales & Customer Service processes into functional CRM solutions.
Configure and optimize CRM modules (Leads Opportunities Campaigns Case Management) to enhance user experience and process efficiency.
Collaborate with cross functional teams to support end to end CRM implementations UAT documentation and training.
Provide functional guidance on workflows automation dashboards and integrations.
Experience in the education domain is an added advantage especially in student lifecycle admissions and service management processes.

CRM Functional Consultant Sales & Customer Service (Education Domain) Gather analyze and translate business requirements across Sales & Customer Service processes into functional CRM solutions. Configure and optimize CRM modules (Leads Opportunities Campaigns Case Management) to enhance user ex...