Oracle WMS Cloud Functional Analyst

Trigent Software Private Limited

Job Location:

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Oracle WMS Cloud Functional Analyst responsible for the stable service delivery functional support and continuous improvement of Oracle WMS applications. This includes incident management issue resolution change and release coordination and proactive system optimization to ensure efficient warehouse and supply chain operations.

Key responsibilities

Serve as the primary point of contact for Oracle WMS application incidents problems and service requests.
Solid understanding of warehouse management processes and Oracle WMS functionalities (receiving picking shipping inventory management mobile devices etc.).
Manage daily operations monitoring and maintenance of Oracle WMS systems to ensure high availability and performance.
Should have good knowledge in Integrations between WMS OTM and SCM module with core skills in handling data flow In and out of WMS
Work closely with warehouse operations and IT teams to resolve issues implement enhancements and support business processes.
Strong problem-solving skill Analyse reported incidents determine root causes and coordinate timely and effective resolution.
Manage and track changes releases and system upgrades in accordance with organizational change management policies.
Identify and implement proactive system improvements and automation opportunities to enhance operational efficiency.
Collaborate with external vendors or Oracle support for escalation and advanced troubleshooting as required.

Requirements:

BE BTech or MCA or equivalent degree in information technology Computer Science Supply Chain Management or related field.
5 years of experience in application support service delivery or operations management preferably with Oracle WMS Cloud.
Experience with IT service management frameworks (e.g. ITIL) incident and change management processes.
Excellent customer service problem-solving and communication skills.
Ability to prioritize manage multiple requests and work under pressure.
Flexible and ready to work in different time zone.

Oracle WMS Cloud Functional Analyst responsible for the stable service delivery functional support and continuous improvement of Oracle WMS applications. This includes incident management issue resolution change and release coordination and proactive system optimization to ensure efficient warehous...

Serve as the primary point of contact for Oracle WMS application incidents problems and service requests.
Solid understanding of warehouse management processes and Oracle WMS functionalities (receiving picking shipping inventory management mobile devices etc.).
Manage daily operations monitoring and maintenance of Oracle WMS systems to ensure high availability and performance.
Should have good knowledge in Integrations between WMS OTM and SCM module with core skills in handling data flow In and out of WMS
Work closely with warehouse operations and IT teams to resolve issues implement enhancements and support business processes.
Strong problem-solving skill Analyse reported incidents determine root causes and coordinate timely and effective resolution.
Manage and track changes releases and system upgrades in accordance with organizational change management policies.
Identify and implement proactive system improvements and automation opportunities to enhance operational efficiency.
Collaborate with external vendors or Oracle support for escalation and advanced troubleshooting as required.

Requirements:

BE BTech or MCA or equivalent degree in information technology Computer Science Supply Chain Management or related field.
5 years of experience in application support service delivery or operations management preferably with Oracle WMS Cloud.
Experience with IT service management frameworks (e.g. ITIL) incident and change management processes.
Excellent customer service problem-solving and communication skills.
Ability to prioritize manage multiple requests and work under pressure.
Flexible and ready to work in different time zone.