W2 Desktop Support IV (End-user Technical support of Windows environments) OnsiteLocal

Milwaukee, WI - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Description:

WISCONSIN ONLY POSTING:
POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY. Candidates that are NOT located IN WISCONSIN will NOT be considered and should not be submitted. ALL WORK MUST BE DONE IN WISCONSIN

The client is looking for one (1) Desktop Support IV

Will close to submissions on 2/10/2026 at 4pm CST

TOP SKILLS:

End-user Technical support of Windows environments (5 years)
Technical support of Windows 10 or Windows 11 (5 years)
Installation and support of Microsoft Office Suite (5 years)
Extensive knowledge with desktop technology (5 years)

INTERVIEW NOTES:

Phone and web based interviews will be acceptable.
However an in--person interview may be required.
Interviews will be set up shortly after the posting close date.
MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)

IMPORTANT NOTES:

Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.
Candidate must follow ALL DCF work rules
Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am 3 pm (or CST hours as defined by the hiring manager)
Candidate will be required to provide their own equipment for this position (See job description for required specifications.)

Duration: 6/30/2026 with the potential to extend for an additional term(s)

Hybrid/On Site positions: Must be a CURRENT WI resident. No relocation allowed. This position is onsite with future ability to be hybrid. Maximum of 1 remote days per week.

Project details: This position requires extensive knowledge and experience with desktop technology including but not limited to Windows desktop operation systems desktop applications Multi-Function Devices (print/fax/copier/scanner) and mobile devices such as Android phones iPhones and/or iPads. This position receives escalated level support issues from an internal Service Desk. The candidate shall
have expert level experience in a Desktop Support position and be familiar with a variety of concepts practices and procedures relating to Desktop Support.

Detailed Job Description: This Desktop Support position provides expert level technical assistance in
preparation and support of end-user hardware and applications. This position requires extensive
knowledge and experience with desktop technology including but not limited to Windows desktop
operation systems desktop applications Multi-Function Devices (print/fax/copier/scanner) and mobile
devices such as Android phones iPhones and/or iPads.

This position receives escalated level support issues from an internal Service Desk. The candidate shall
have expert level experience in a Desktop Support position and be familiar with a variety of concepts
practices and procedures relating to Desktop Support.

The Desktop Support person relies on extensive experience and judgement to plan and accomplish
requests. This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop support expert resolving end user issues. A wide degree of problem solving creativity selfdirection prioritization is expected.

On call/stand by hours will be required with this position. This could require the candidate to work more
than 40 hours per week.

Please submit local candidates only.

List any special qualifications & years of experience:

Qualification - Desired Experience:

End-user Technical support of Windows environments - 5 years
Technical support of Windows 10 or Windows 11 - 5 years
Installation and support of Microsoft Office Suite - 5 years
Deployment and technical support of x86/x64 computers - 5 years
Desktop Software installation support and troubleshooting - 5 years
Use of remote desktop/remote control tools for remote support - 2 years
Use of the Microsoft Remote Server Administration Tools - 2 years
Use of Microsoft MECM/SCCM for software deployment remote control and windows updates - 1 years
Support of iOS or Android mobile devices with an enterprise Mobile device management solution - 1 years
Support of Omnissa Horizon VMWare workstation Microsoft Hyper-V or similar product - 1 year
Experience in technical writing and documentation - 1 year

Pay rate: $/hr on W2.

Description: WISCONSIN ONLY POSTING: POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY. Candidates that are NOT located IN WISCONSIN will NOT be considered and should not be submitted. ALL WORK MUST BE DONE IN WISCONSIN The client is looking for one (1) Desktop Support IV Will close to submissions o...