Sales Support Associate

Honolulu, HI - USA

Hourly Salary: $ 16 - 21

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Sales Support Associate plays a key role assisting Sales Consultants with answering phone calls scheduling loaners and delivery appointments preparing required documents and greeting Sales Consultants guests that visit the dealership. This person will also schedule port installed options perform product demonstrations vehicle test drive and selection service and parts overview inspect vehicles prior to delivery for quality control and assist with vehicle delivery to customer including handling of delivery paperwork.

Responsibilities:

Answer and retrieve telephone message for assigned sales consultant
Assist sales customers with service appointments
Schedule loaners for sales & service customers
Manage vehicle loaners (check availability reserve vehicles and obtains proper paperwork)
Meet and greet sales customers in absence of sales consultant
Schedule port installed options echomaster and tint installation with VPC and outside vendors
Update of DealerTrack reports prospects pending deals and sold units
Assist sales with picking up vehicle for deliveries as needed
Manage key inventory by sorting and pulling keys for other locations when car is sold
Check that all accessories are installed per customers specifications
Quality inspect vehicle before delivery to ensure vehicle is in excellent delivery condition with all options installed and gas tank fueled
Prepare VPC vehicle transfer sheets for the car carrier
Maintain sales consultant s office and monitor loaner/sold unit keys
Call customers when license plates arrive and assist with license plate installation
Assist with parts get ready forms and purchase orders

Requirements:

High school graduate or equivalent
Minimum six months of customer service work experience
Automotive sales or service experience preferred
Excellent customer relations skills
Strong verbal and written communication skills
Basic proficiency with Microsoft Word and Excel
DealerTrack knowledge preferred
Valid drivers license and good driving record
Ability to operate standard and automatic transmission for a variety of sizes of vehicles
Must be customer focused and practice active listening skills
Detail oriented organized with good follow-through
Must be a self-started and able to multi-task

At Servco were committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California and of course Hawaii Team Servco is a collective of over 2000 like-minded individuals guided by our four Core Values of Respect Service Teamwork and Innovation. For over 100 years we have been dedicated to superior service to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Interested

Visit to apply online or email us at .

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $16.90 - $21.09 per hour

Required Experience: