Receptionist, Central Office

Job Title: Receptionist Central Office

Report To: Director of Communications

Wage Status: Non- Exempt

Department/Campus:Central Office Communication

Pay Grade: Paraprofessional - PG 4

Word Days: 240

Primary Purpose:

Primary Purpose: Under moderate supervision respond to inquiries from staff students parents and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the central administration office.

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

• Ability to operate multi-line phone system
• Effective public relations organization communication and interpersonal skills
• Ability to speak read and understands English
• Ability to read and comprehend instructions
• Ability to effectively present information in one-on-one situations
• Proficient in keyboarding 10-key numerical data entry and file maintenance

Experience:

One years of clerical experience in an office setting

Essential Job Functions:

• Receive and direct incoming calls take reliable messages and route to appropriate staff.
• Greet visitors (e.g. public parents students substitutes vendors etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security.
• Ensure all visitors follow District Visitor Protocol when entering the building.
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
• Receive deliveries and disseminate materials and information to the appropriate parties including sorting internal and external mail deliveries.

Other Duties and Responsibilities:

• Provide clerical assistance for Central Office departments.
• Gather and disseminate conference room set up information for Central Office departments.
• Compile maintain and file all reports records and other documents as required.
• Maintain confidentiality of information.
• Report to work in a timely manner according to assigned schedule.
• Lock/unlock building and turn on/off office equipment on a daily basis.
• Maintain professional interactions with staff parents community and visitors.
• Demonstrate the ability to remain calm and withstand pressures.
• Demonstrate flexibility to change in routine and adapt quickly to changing situations.
• Demonstrates respect courteous to peers and visitors and assist fellow workers
• Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Professional Conduct:

• Maintain professional interactions with staff parents community and visitors.
• Demonstrate the ability to remain calm and withstand pressures.
• Demonstrate flexibility to change in routine and adapt quickly to changing situations.
• Demonstrates respect courteous to peers and visitors and assist fellow workers willingly.
• Avoid gossip or speaking badly about the district and district personnel.

Supervisory Responsibilities:

None

Equipment Used:

Personal or laptop computer printer copier fax machine shredder calculator telephone electronic mobile devices projector and display monitor

Working Conditions:

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Physical Demands /Mental Demands/ Environmental Factors:

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Regularly sit talk or hear; frequently required to use hands to finger handle or feel; frequent repetitive hand motions; prolonged use of computer; occasionally lift and/or move up to 50 pounds; occasionally required to stand walk reach with hands and arms; vision abilities include close vision; and color vision regularly work with frequent interruptions maintain emotional control under stress; the noise level is usually moderate. The employee may spend long hours in intense concentration which requires attention to detail and high levels of accuracy. There are a number of deadlines associated with this position which may cause significant stress. The employee must also deal with a wide variety of people on various issues. Predictable and regular attendance expected.

CSISD does not discriminate against any employee or applicant because of race color religion gender age national origin or disability. The district provides equal access to the Boy Scouts and other designated youth groups.

Required Experience:

Junior IC