Regional Director of Operations

Brookings, SD - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

HME Care/Peaceful Pines is committed to providing exceptional care fostering an environment where employees feel valued and empowered to provide high-quality service to residents. Our communities specialize in senior living and behavioral health services.

The Regional Director of Operations oversees daily operations across regional communities ensuring all aspects of resident care staff development and administration align with company policies and regulatory standards. This role reports to the Vice President of Operations of Senior Living and agrees to comply with the duties outlined below. Additional responsibilities may be assigned as needed.

REGIONAL DIRECTOR OF OPERATIONS DUTIES AND RESPONSIBILITIES INCLUDE:

Leadership Compliance & Operational Oversight

Lead mentor and support Executive Directors to ensure consistent resident care staff development and operational efficiency.
Conduct onsite community visits at least twice per year to monitor compliance with HME Care/Peaceful Pines standards and regulatory requirements.
Ensure adherence to all state local and federal regulations including OSHA EEOC Wage & Hour and safety standards.
Implement corporate programs promote company values and drive bestpractice processes across all communities.

Financial Performance & Budget Management

Oversee community budgets guiding EDs in financial planning and monitoring P&L statements and general ledgers.
Review monthly financial reports with EDs providing actionable feedback to improve fiscal outcomes.
Support costcontrol efforts and identify opportunities to enhance efficiency while maintaining quality care.

Staff Development & Retention

Mentor EDs foster team collaboration and support professional growth within each community.
Lead regular regional meetings to review performance address staffing needs and strengthen employee engagement.
Promote initiatives that support staff recognition skill-building and longterm retention.

Resident Satisfaction & Community Relations

Support EDs in maintaining high resident satisfaction through strong communication and feedback processes.
Partner with Sales & Marketing to enhance community visibility and support occupancy goals.
Provide guidance during crises or resident concerns to ensure compassionate and timely responses.

Quality Safety & Facility Standards

Ensure communities maintain updated emergency preparedness plans and conduct regular safety drills.
Monitor quality benchmarks address gaps in care or compliance and support continuous improvement.
Oversee property maintenance standards to ensure safe clean and welcoming environments.

Collaboration & Reporting

Serve as a liaison across departments to support smooth operations and timely problemsolving.
Provide regular performance operational and financial updates to senior leadership.
Promote a unified missiondriven culture across all communities.

Qualifications

Bachelors degree in Healthcare Administration Business or related field preferred.
Prior multisite management experience in assisted living memory care or longterm care required.
Strong leadership communication and organizational skills.
Proficiency with Microsoft Office CRM systems and financial reporting tools.
Knowledge of budgeting regulatory compliance and senior living operations.
Willingness to travel frequently and adapt to flexible scheduling.

HME Care is an Equal Opportunity Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin disability or status as a protected veteran. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 1- or email

Must be able to pass background check

Required Experience:

Director