Administrative Officer

The incumbent works with the ADQPS Executive Leadership and Service Line Executives to review plan and coordinate the delivery of health care programs throughout the facility. Amarillo VA Health Care System (AVAHCS) is a level two health care system comprised of the main hospital and four (4) Community - Based Outpatient Clinics (CBOCs). AVAHCS has over 1500 FTEE and 25000 Veteran patients throughout the Texas and Oklahoma Panhandles Eastern New Mexico and Southern Kansas. The position renders advice on operational policies and assures these policies are coordinated with and in support of quality and safety. The incumbent must ensure that operational policies are coordinated with and in support of administrative functions in coordination with the supervisor. The incumbent is expected to use initiative in organizing and accomplishing the responsibilities that have been delegated. The incumbent works closely with senior management officials and others in implementing and evaluating policies plans and internal operational systems as well as addressing specific problem areas and applies a high degree of analytical ability and specialized healthcare knowledge to the management of healthcare delivery systems. This position exercises broad latitude and provides senior expert level advice to senior personnel and/or agency officials concerning complex novel and unusual healthcare issues.

Work Schedule: Monday - Friday 8:00am - 4:30pm
Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD023550
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/03/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Proficient in use of Microsoft Office products; Experience in program or service line management; Experience in preparing reports for leadership review (for example meeting minutes or program/service summaries); interacts with others and to deal with difficult situations in a manner that reflects positively upon the VA; written and oral communication sufficient to prepare and present findings and recommendations implementing specific actions regarding controversial issues or new ideas and concepts. OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related. (TRANSCRIPT REQUIRED). OR
• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond a Masters degree.

• Communications and Media
• Customer Service
• Information Management
• Knowledge Management

Required Experience:

Unclear Seniority