Chief of Staff
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Job Location:
Kansas City, KS - USA
Yearly Salary:
USD 115000 - 140000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Reports to: Chief Executive Officer
Work Hours: 8am-4pm Monday-Friday (hybrid); as needed
Summary:
The Chief of Staff serves as the CEOs principal operational and strategic partner responsible for translating organizational strategy into execution across all administrative and operational functions. The Chief of Staff serves as a trusted advisor systems-level problem solver and liaison to staff families Board of Directors funders and community partners. This position drives organizational alignment supports performance improvement efforts and enhances the CEOs capacity to focus on strategy growth and stakeholder engagement.
In addition the Chief of Staff provides enterprise-wide executive oversight of Operations Compliance Facilities Information Technology and Human Resources ensuring operational continuity regulatory compliance and organizational effectiveness. Acting with delegated authority from the CEO this role functions as the organizations central operational integrator aligning people systems and infrastructure to support mission delivery and long-term sustainability.
Key Responsibilities:
Executive Operations and Organizational Leadership
Serve as the CEOs chief operational advisor and execution lead across all non-programmatic functions
Translate strategic priorities into operational plans timelines and accountability structures
Ensure alignment and coordination across administrative educational clinical and support functions
Act with delegated authority to resolve cross-functional issues and remove operational barriers
Operations Compliance and Risk Management:
Provide executive oversight of organizational compliance with CARF DESE DMH and other applicable regulatory and accreditation bodies
Ensure organization-wide readiness for audits site visits licensure reviews and accreditation surveys
Coordinate cross-functional compliance efforts across programs Human Resources Facilities and Information Technology
Monitor regulatory changes and translate requirements into operational policies procedures and internal controls
Oversee enterprise risk management incident response coordination and corrective action planning
Facilities Oversight:
Provide executive oversight of facilities operations including maintenance safety accessibility space utilization and vendor management
Ensure compliance with OSHA ADA fire code and local safety requirements
Lead emergency preparedness planning related to physical environments
Oversee facilities planning for renovations expansions and capital improvement projects
Information Technology Oversight:
Provide executive oversight of organizational technology systems and infrastructure
Ensure cybersecurity data privacy system reliability and regulatory compliance
Guide technology strategy system improvements and process automation initiatives
Coordinate staff access training and vendor-managed IT services
Human Resources Oversight:
Provide executive-level oversight of all Human Resources functions including compliance employee relations performance management and workforce planning
Ensure adherence to federal state and local employment laws and internal policies
Support compensation strategy leadership development succession planning and organizational design
Serve as the executive escalation point for complex or sensitive HR matters
Strategic Projects and Systems Management:
Lead organization-wide initiatives related to operational improvement accreditation readiness and infrastructure development
Strengthening workflows documentation and internal systems to improve consistency accountability and scalability
Monitor organizational performance and proactively escalate risks or barriers
Board and External Coordination:
Support preparation of Board agendas packets dashboards and follow-up actions
Coordinate cross-functional reporting for funders auditors and external stakeholders
Support partnerships grants and external relationships as directed by the CEO
Culture Performance and Accountability:
Model Sherwood values of inclusion safety dignity and person-centered service
Promote accountability continuous improvement and data-informed decision-making
Support initiatives that strengthen employee engagement retention and organizational health
Bachelors degree in Business Public Administration Nonprofit Management Human Resources Education or related field
5 years progressive leadership experience including enterprise-level operational oversight
Demonstrated experience managing people systems and infrastructure in a regulated environment
Strong understanding of compliance risk management and organizational governance
Excellent project management communication and analytical skills
Preferred Qualifications
Masters degree in education MBA MPA or Organizational Leadership
Experience in autism services education healthcare or similarly regulated sectors
Experience supporting CEOs and Boards of Directors
Key Competencies
Enterprise operational leadership
Systems thinking with strong execution discipline
Sound judgment and discretion with confidential matters
Ability to lead through influence rather than authority
High emotional intelligence and executive presence
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Sherwood Autism Center Individual Empowerment Sherwood provides Special Education Services and Adult Services to individuals with autism spectrum disorder (ASD) and related developmental disabilities. Read More Sherwood Autism Center Something Better! This philosophy is what drives us ... View more
