Sales Support Executive (AU Market)

Role Summary:

This role sits within Experians ANZ Sales Operations team and plays a critical part in supporting contract management customer onboarding and sales data integrity. Youll work closely with internal teams and external stakeholders to ensure smooth processes compliance and exceptional customer experience.

What youll need to bring to the role & Experian

• Strong experience in sales administration and contract management.
• Familiarity with DocuSign workflows and CRM systems (Salesforce preferred).
• Excellent attention to detail and ability to manage multiple priorities.
• Strong communication skills for customer engagement and internal collaboration.
• Proactive mindset with a focus on process improvement and compliance.

Work that matters - What youll be doing

• Manage ANZ contract creation renewals and Docusign workflows.
• Oversee evergreen contracts deposits reconciliations and true-ups.
• Handle customer onboarding via Smart Sheets
• Support NPS/CX program activities.
• Providing level 1 Support for Salesforce Support Queries
• Maintain data integrity by validating opportunity details and ensuring alignment with Sales Support Requests (SSRs).
• Perform credit checks Sanctions checks and Industry Watchlist Checks
• Manage supplier-related admin tasks and RSQs

Qualifications :

More About You:

• Possess 3 years of experience in sales operations or administration within a corporate environment.
• Strong organizational and analytical skills with experience in data management.
• Ability to work independently and as part of a team in a fast-paced setting.
• Knowledge of compliance and governance processes is a plus.

Additional Information :

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Full-time