IT Technician
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the IT Manager your duties include but are not limited to:
- Consistently provide professional engaging and friendly service
- Lead and manage the hotels daily IT operations while ensuring all standards are upheld
- Follow all company IT Security Policies related to hardware software and data protection
- Support and maintain enduser workstations
- Provide support for hotel systems including networkconnected systems POS systems interfaces file servers and UPS devices
- Maintain and manage user accounts within Active Directory
- Manage access requests through the corporate grant/revoke ticketing system
- Ensure all software installations comply with licensing requirements
- Troubleshoot daytoday IT issues for colleagues
- Assist with planning and implementing infrastructure changes upgrades and system modifications
- Implement network security standards set by corporate guidelines
- Support troubleshooting system backups archiving and disaster recovery processes providing expert assistance when needed
- Collaborate with project teams to support implementation of internal systems
- Oversee local help desk operations and respond to escalated issues
- Maintain tracking and monitoring software
- Communicate effectively with internal and external stakeholders to resolve IT concerns in a timely manner
- Ensure company assets are used and maintained responsibly
- Balance operational tasks with administrative responsibilities and colleague needs
- Follow all departmental and safety policies
- Perform other duties as assigned
Qualifications :
- Diploma/Degree in Computer Engineering
- Microsoft certification (preferred)
- Previous hotel IT experience is an asset but not required
- Strong communication organizational and interpersonal skills
- Excellent problemsolving abilities with high attention to detail
- Reliable responsible and highly attentive to accuracy and security
Remote Work :
No
Employment Type :
Full-time
Key Skills
- IT Experience
- Network Administration
- Active Directory
- LAN
- Computer Networking
- Computer Skills
- Windows
- Remote Access Software
- Help Desk
- IT Support
- Operating Systems
- Troubleshooting
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
