Program Manager (Deputy Director)

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profile Job Location:

Citrus Heights, CA - USA

profile Yearly Salary: $ 133007 - 181254
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

Summary

You will serve as a Deputy Director for Small Business Administration (SBA) Field Operations Center East (FOCE) in Atlanta GA or Field Operations Center West (FOCW) in Citrus Heights CA. This position shares responsibilities with the Director in planning directing managing and evaluating the functions of the FOC the execution phases of the disaster loan-making program; supervise management and staff assigned to various departments either personally or through subordinates.


Duties

As a Program Manager (Deputy Director) at the GSsome of your typical work assignments may include:

  • Assists the Director in the development of operational plans staffing strategies procedural guidance and resource allocations needed to support disaster loan program delivery. Participate in budget development and monitoring to ensure effective and efficient use of funds.
  • Monitors Center performance goals and analyzes program delivery results within assigned operational areas. Identifies trends issues or performance gaps and endorses corrective actions for Director approval. Ensures compliance with national standards and supports consistent implementation of ODR&R policies and procedures.
  • Represents the Center Director at meetings with SBA program offices FEMA state and local officials and other external stakeholders. Participate in briefings disaster coordination efforts and operational planning discussions.
  • Communicates operational updates staffing/resource needs and coordination issues to the Director and DR&R leadership. Supports communication with state emergency management organizations regarding damage assessments program requirements preliminary disaster information and operational matters.
  • Supervises subordinate managers responsible for field operations public information loan closing administrative functions and IT support.
This position is also being announced under Merit Promotion Procedures announcement # MP-26-FOCE/W- you will need to apply in order to receive consideration as a status candidate.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.

Requirements

Conditions of employment

  • U.S. citizenship is required
  • You must be able to obtain and maintain a Government travel credit card.
  • Favorable background investigation required.
  • A one-year supervisory/Managerial probationary period may be required.
  • You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory probationary period.
  • This is not a bargaining unit position.
  • Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
  • If required to travel to a disaster site you may encounter hazardous working and/or living conditions for example no water or electricity and/or minimal lodging facilities.

Qualifications

Generally time in Non-Pay status is not creditable towards the specialized experience requirement listed below.

Experience: To receive credit you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated Ineligible for that grade level.

GS-14: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the particular knowledge skill and ability to perform successfully in this position. This specialized experience must demonstrate the following:

  • Developing or implementing and communicating the strategy vision and direction of an emergency management organization or disaster organization such as a Federal State or local government program office department or field office; AND
  • Overseeing managing or advising on the day-to-day operations of a disaster or emergency management organization/program; AND
  • Analyzing and making recommendations or decisions on workload distribution and supervising a large diverse fluctuating workforce; AND
  • Overseeing disaster preparedness and disaster recovery operations; and collaborating with elected Federal State and local officials and organizations regarding resiliency.
Do not copy and paste the duties specialized experience or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPMs Qualifications web site: Program Management Series 0340

Experience refers to paid and unpaid experience including volunteer work. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

All qualification requirements must be met by 11:59 pm (Eastern Time) on 02/03/2026.

Education

Education may not be substituted for experience for this position.

Additional information

Reasonable Accommodation Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Career Transition Assistance Plan (CTAP) is a program that helps surplus or displaced federal employees improve their chances of finding a new job in their current agency (intra-agency i.e. SBA employees only).

Interagency Career Transition Assistance Plan (ICTAP) is a program that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position score of 85 or better based on your responses to the competencies and associated questions listed within the assessment; 3) the position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced; and 4) submit the appropriate documentation to support your ICTAP eligibility. Further information can be found here.

You MUST submit a copy of your separation notice or other proof of eligibility.

Selective Service: If you are a male applicant born after December 31 1959 you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. For additional information visit .Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been within the last 5 years a political Schedule A Schedule C or Non-Career SES employee in the Executive Branch you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Consistent with work requirements and current SBA Policy and all applicable provisions of the collective bargaining agreement with AFGE the SBA offers employees opportunities to perform work at an alternative location (e.g. home). More information may be found at .

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

If selected for this position you will be eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


Required Experience:

Director

SummaryYou will serve as a Deputy Director for Small Business Administration (SBA) Field Operations Center East (FOCE) in Atlanta GA or Field Operations Center West (FOCW) in Citrus Heights CA. This position shares responsibilities with the Director in planning directing managing and evaluating the ...
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