Host Executive Casino

Evansville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Reports to the Player Development Manager.

Assist Player Development Manager with Special Projects and all other assigned duties.

Responsible for highest end of data base premium players.

Plans and implements off-site programs and visits the same.

Interfaces with management to ensure quality programs.

Responsible for the telemarketing efforts to various groups of premium player lists to include premium

players inactive patrons qualifying new patrons and event invitations lists.

Responsible for increasing visitation of premium players base and obtaining established goals in the

above listed groups.

Issues complimentary amenities consistent with customers activity.

Educates players in the understanding application and usage of the Reward Card to include its benefits.

Meets and greets premium players.

Handles customer problems and reports all incidents to management.

Initiates proper paperwork to insure patron account problems are accurate.

Maintains and updates accurate customer information in accordance with CTR guidelines.

Responsible for identifying and cultivating new customers.

Responsible to insure continued growth within the companys database.

Interacts with all other departments.

Knowledgeable of the Indiana Gaming regulations as well as the companys internal controls policies and procedures.

Must be able to work in an environment with secondhand smoke loud noises and large crowds.

Must be able to stand sit and walk for prolong periods of time (7 hours).

Always follow the Company Service Standards model.

Must be available for regularly scheduled work and be able to work a variety of hours holidays and weekends.

Reports to the Player Development Manager. Assist Player Development Manager with Special Projects and all other assigned duties. Responsible for highest end of data base premium players. Plans and implements off-site programs and visits the same. Interfaces with management to ensure quality progra...