Technical Customer Service Representative – French Speaking Remote

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Technical Customer Service Representative French Speaking

Location: Fully Remote from Portugal
Office Presence: Porto office visit once every 3 months
Schedule: Monday to Friday
Start Date: Flexible

About the Role

Are you a French-speaking professional with technical curiosity and basic SQL knowledge
Join a global people-first organization where youll provide technical customer support for a well-known international brand all while working fully remotely from Portugal.

In this role youll go beyond standard customer service by handling technical inquiries analyzing data and supporting customers with precision and confidence.

What Youll Do

Support French-speaking customers via phone email and chat
Handle technical and data-related inquiries including basic SQL checks
Investigate issues provide clear explanations and ensure fast resolution
Collaborate with technical and internal teams to improve service quality
Document cases accurately and meet quality & performance KPIs

What Were Looking For

French: Fluent / Native (C1C2)
English: B1B2 level
Basic SQL knowledge (queries data checks troubleshooting mindset)
Strong problem-solving skills and attention to detail
Comfortable working remotely with digital tools
Previous experience in customer service or technical support is a plus but not mandatory

If you are fluent in French and have basic SQL knowledge apply now and take the next step in your career!

Whats in It for You

Competitive salary package aligned with the market
Private health insurance
Meal allowance
Fully remote role from Portugal (only 1 office visit in Porto every 3 months)
Paid training & structured onboarding
Career growth opportunities within an international environment
Supportive inclusive and collaborative remote culture

Technical Customer Service Representative French Speaking Location: Fully Remote from Portugal Office Presence: Porto office visit once every 3 months Schedule: Monday to Friday Start Date: Flexible About the Role Are you a French-speaking professional with technical curiosity and basic SQL knowled...