HR Business Partner Night Shift

ROLE PURPOSE

As a Foundever HR Business Partner you will support the SA Team in providing high-quality and proactive support service to the business. You will meet both corporate and statutory requirements encompassing all aspects of resourcing employee development and reward and adding value in support of the companys business objectives.

PRIMARY RESPONSIBILITIES

• Provide guidance and support to Operations on Human Resource best practice ensuring proactive delivery of HR processes and consistent measurement across the sites.
• Act as the first point of contact for line managers on all HR related issues in particular:
  • Absence Management
  • Performance Management
  • Capability
  • Discipline and Grievance
  • Non-agent Recruitment and Selection
  • Employment Law
  • Employee Relations
  • Human Resource Policies and Procedures
• Attend cross-site operations meetings and provide support on HR-related issues in particular providing advice and agreeing on actions in relation to absence management and conduct issues.

PRIMARY RESPONSIBILITIES

• Support the wider team in providing advice and guidance to the site leadership team on best practices compliance with employment legislation and internal security and audit procedures.
• Work across multi-disciplined Operations teams to lead and influence the delivery of HR policies and procedures employee satisfaction and employee relations.
• Work closely with the site teams in the development of a performance-driven culture which encourages individual ownership of results and associate development.
• Support the HR Team in ensuring that the company remains fully compliant with changes to employment law and practices and that these practices are implemented consistently.
• Support the HR Team in implementing appropriate actions to raise associate satisfaction levels and ensure regular two-way feedback is undertaken with associates.
• Support the HR Team in ensuring attendance and attrition are effectively managed and reviewed with remedial actions taken where necessary.
• Contribute fully to the business planning process and ensure Human Resources Strategy is aligned to business goals.
• Support and deliver HR related projects.
• Support EverConnect initiatives at a local and regional level
• Take personal responsibility to understand and comply with all company and client security requirements and policies

EXPERIENCE REQUIREMENTS

• 3 years experience in an HR BP role within the BPO sector
• Proven track record with CCMA and IR Issues
• Experience in supporting changes of business process.
• Experience dealing with various campaign complexities
• People first approach
• HR Degree/ Certificate

SKILLS REQUIREMENTS

• Excellent knowledge of current employment legislation
• Excellent communication interpersonal facilitation and influencing skills
• Ability to work with employees at all levels
• Ability to support change initiatives with a good understanding of the principles of change management
• Strong skills in problem-solving conflict resolution motivation and negotiation
• Assertive with a can-do attitude
• Attention to detail and ability to work within a fast-paced highly energetic environment
• Able to make positive contributions towards business improvement and teamwork
• Highly computer literate

YOUR PROFILE AND EXPERIENCE

Industry:Excellent knowledge of current employment legislation.

Expertise:Robust understanding of SA Employment Law.

Communication Skills:Excellent communication interpersonal facilitation and influencing skills.

Ability:Ability to support change initiatives with a good understanding of the principles of change management.

Critical-Thinking:Effective problem-solving skills and excellent analytical and judgment skills.

Attention to Detail:Attention to detail and ability to work within a fast-paced highly energetic environment.

Background:A clear criminal background check.

KEY POINTS

Salary and benefits (Dependant on Experience) Rand per Month plus Private Medical & Pension

Location Waterfront Cape Town.

Working Pattern 40 Hours per week - US working hours required Non negotiable

Contract Type Permanent

Apply Now! We look forward to reviewing your application.

Foundever is an equal opportunity employer. We value our diversity and were committed to making Foundever a truly inclusive place to work. We recognise and embrace that people work in different ways and well always adapt as much as possible so you have the best and most comfortable working environment that we can offer.

If you need us to make any adjustments to our recruitment process speak to our recruitment team who will be happy to support you.

The personal data you provide in your application and as part of the recruitment process will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement unless otherwise indicated. Your data will be retained only for as long as is permitted by South African legislation and then destroyed.

ever creative. ever committed. ever connected.