Business Solutions Executive

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

General Responsibilities:

Perform data cleansing and ensure the accuracy of master data
Manage and maintain CRM systems
Develop and maintain dashboards to support business decision-making
Maintain and automate reports to ensure timely and accurate delivery
Respond to user tickets and provide effective solutions
Handle internal and external client inquiries efficiently
Facilitate communication between local IT regional teams and clients
Collaborate with cross-functional teams to identify and implement process improvements
Ensure compliance with data governance and security policies
Participate in the development and maintenance of a Data Lake with regional teams

Job Requirements:

Proficiency in SQL Power BI and Power Automate
Strong analytical and problem-solving skills
Good communication and interpersonal skills
Experience with CRM systems and data governance
Experience with Robotic Process Automation (RPA) is a plus
Experience in handling client inquiries and providing exceptional customer service
Previous experience in a similar role within a business solutions team

Why its Great to work at DKSH

At DKSH we are driven by a purpose that goes beyond the ordinary: enriching peoples lives. Through the products and services we provide DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: personal data collected will be used for recruitment purpose only.

General Responsibilities:Perform data cleansing and ensure the accuracy of master dataManage and maintain CRM systemsDevelop and maintain dashboards to support business decision-makingMaintain and automate reports to ensure timely and accurate deliveryRespond to user tickets and provide effective so...