Senior Associate, MDM

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

We are inviting applications for the role of Senior Associate MDM! In this role you are responsible for interaction with business Master-data Operations Team and Tier-3 organization. Ensure that the quality of existing and new data is maintained to the most optimum standard. Become a single point of contact for all master data related issues across the business and partners..
Responsibilities
The Role demands for a qualified professional who can provide guidance to direct reports typically comprising of first line managers and supervisors. MDM Associate will be responsible for all the activities related to
Fully responsible for all master data objects in respective scope of materials sales organization and pricing. Their customer and Vendor and need to be added based on their role.
Ensure master data integrity between modules & systems at efficient quality and accuracy Coordinate Analyse and facilitate resolution of issues
Assist & Train resources involved in the data collection process Develop procedure/business rules for data collection
Perform Regression Testing or Change Request Testing Generate & Analyse regular reports: statistics of MD Maintenance (e.g. no. of errors lead time violation etc) & Data Quality Key performance indicators.
Support the business unit team for expediting the master-data creation of fast track projects.
Ensure SLA (Service Level Agreements) for lead times and data quality are fully met
Highlight lesson learned on frequent issues Support regular Master Data Health Check & Audit Trail validation
Propose opportunities for improvement of Master Data Quality
Ensuring consistent Data & Data structure within SAP of Material Master Data / Customer master/ Vendor Master / Pricing master
Leading Master data management processes related to the creation maintenance and quality of all master and reference data
Owning the data requirements for the implementation and turnovers to external teams
Maintenance and completeness check for all Material Master Data in co-ordination with CD team Marketing Sales Customer Service Finance and Demand Planning.
Serving as the strategic point of reference for data within business as principal voice of contact for data quality
Training & Onboarding of pertinent teams.
Guiding and leading cross-functional teams in implementation of data
Analyzing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies
Developing and improving business processes through tools metrics to enable decision making
Good analytical skills propose process improvement plans
Quality improvement is expected
Work with business leaders - multiple brand managers to understand and provide enhanced data for respective initiatives
Knowledge of SAP U2K2 PIF GMMD M-power Pyramid Spectrum and workflow systems
Minimum Qualifications
Bachelors degree
Strong financial analytical skills and problem solving skills.
Effective communicate in writing and verbally to client.
Experience in balancing customer facing role and work assessments.
Self-starter and have analytical problem solving skills
Preferred qualifications
Overall candidate should have problem solving macro-level research and analytics approach and good in numbers.
Good people and customer handling skills.
Effective communication and interpersonal skill.
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.