Change Enablement Consultant

Position Responsibilities:

• Collaborate with project stakeholders to understand change goals and translate them into actionable plans.
• Conduct impact and readiness assessments; identify risks and propose mitigation strategies.
• Develop and implement change enablement plans including communications and engagement activities.
• Support training and communication efforts to prepare impacted teams.
• Co-facilitate global change enablement programs for Asia/MBPS sessions; drive completion of these programs to target audiences.
• Drive enrolment and monitor learning metrics for assigned programs.
• Monitor adoption and report progress; recommend adjustments as needed.
• Contribute to continuous improvement of change enablement practices and tools.

Required Qualifications:

• 35 years of experience in change management or related roles (consulting PMO/business transformation).
• Working knowledge of change frameworks (e.g. Prosci ADKAR Kotter) and project lifecycles (agile and waterfall); able to apply methodologies pragmatically.
• Training in change management (Prosci/CCMP or similar); certification or progress toward certification is an advantage.
• Strong communication facilitation and relationship-building skills across all levels.
• Analytical and problem-solving skills; experience with change metrics dashboards and insights to inform decisions.
• Proficiency with collaboration and delivery tools (e.g. Jira Confluence PowerPoint).
• Amenability to hybrid work at UP Ayala Technohub (Quezon City) 3x/week onsite any shift schedule and to travel as needed.

Preferred Qualifications:

• Prosci ADKAR and/or CCMP certification.
• Experience in insurance/financial services environments.
• Six Sigma and/or Project Management training/certifications

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .