Southern NH Health System Manager, Volunteer Services, Events, Gift Shop & Mailroom Operations Full Time

Come work at the best place to give and receive care!

Job Description:

Who We Are

Southern New Hampshire Health has been a cornerstone of the region since 1893 delivering high-quality compassionate care close to home. Anchored by Southern New Hampshire Medical Centera 188-bed DNV-accredited hospital in downtown Nashua with a Level III-N trauma center Level II Special Care Nursery and Magnet designation for nursing excellencewe offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners our multi-specialty group spans 70 practices across southern New Hampshire and northern Massachusetts providing coordinated patient-centered care to thousands each year.

About the Job

Title: Manager Volunteer Services Events Gift Shop & Mailroom Operations
Reports To: Chief Operating Officer
Department: Community Engagement / Volunteer Services
Status: Exempt

This role leads expands and integrates system-wide volunteer programs enterprise events Gift Shop activities and mailroom services across SNHH. The Manager creates a welcoming mission-driven culture of service while ensuring alignment with organizational priorities regulatory requirements and community needs.

What Youll Do

• Develop and improve volunteer services policies and workflows; ensure compliance.

• Recruit onboard train and manage volunteers across all SNHH sites.

• Plan and execute system-wide events that enhance employee engagement and community presence.

• Oversee Gift Shop operations including staffing inventory and customer satisfaction.

• Manage mailroom operations: sorting distribution shipping and compliance.

• Prepare and manage budgets for volunteer services Gift Shop and events.

• Lead and coach staff; foster a collaborative and inclusive team culture.

• Build strong relationships with internal leaders volunteers vendors and community partners.

• Work occasional evenings and weekends for events and volunteer activities.

Who You Are / Requirements

• Education: Bachelors degree in Community Engagement Public Health Communications Business or related field required; Masters preferred.

• Licensure: Valid Drivers License required; CVA certification preferred.

• Experience: 57 years in volunteer services event planning or related fields including supervisory experience.

• Knowledge & Skills:

  • Volunteer management principles event planning and logistics.

  • Proficiency in Microsoft Office Suite and database systems.

  • Strong communication interpersonal and organizational skills.

• Abilities: Ability to multitask prioritize and work occasional evenings/weekends.

Why Youll Love Us

• Health dental prescription and vision coverage for full-time & part-time employees

• Short-term long-term disability life & pet insurance

• Tuition & certification reimbursement

• Nursing Student Loan Paydown Program

• 403(b) Retirement savings plans with company matching

• Continuous earned time accrual

• & So much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.

Work Shift:

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.