IT Field Technician
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Job Location:
Scarborough - UK
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
IT Field Technician Scarborough
Salary: 28000
Hours: 9:00am 5:00pm Monday to Friday
Location: Scarborough North Yorkshire
Type: Full-time permanent
Working Pattern: Office-based with field work company van provided
The Opportunity
An excellent opportunity to join a small family-run business supporting customers with EPOS systems tills and card payment solutions. This role has been created due to continued growth and offers full in-house training alongside long-term development.
The Role
Youll support customers both remotely and on-site ensuring EPOS and payment systems are installed maintained and running smoothly.
Key responsibilities include:
- Supporting EPOS systems tills and card payment machines
- Carrying out on-site installations upgrades and fault resolution
- Providing telephone and in-office technical support
- Diagnosing and resolving hardware and software issues
- Travelling to customer sites using a company van
- Working closely with a small tight-knit team
- Chance to receive bonuses from identifying new opportunities & up-selling while out in the field
This role will involve a mix of office-based work and field-based support.
You Must Have:
- A full UK driving licence
- A positive attitude with a willingness to learn and develop
- A reliable professional and customer-focused approach
- Confidence working within a small team
- Strong IT and technical aptitude
- A genuine interest in IT and technology
Desirable:
- Previous IT support EPOS or customer-facing technical experience
- Basic understanding of hardware and/or software
- Sales Focused
Full training will be provided.
Company & Benefits:
- Small family-led business (810 employees)
- Hospitality-focused customer base
- Company van provided
- In-house training and development
- On-site parking and public transport access
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
Castle Employment Group is a thriving employment agency now in its sixth decade. Working with more than 600 companies, from SMEs to large corporates based ou...
