Specialist II, Technology Training

Pilot Company

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profile Job Location:

Knoxville, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Department:

Human Resources (HR)

Job Summary

The Technology Training Specialist oversees the planning development and implementation of training programs designed for Technology team members as well as the broader organization. This role focuses on ensuring that all team members regardless of department have access to technology training options that equip them with the technical analytical and business management skills necessary to support Pilots technology strategy and transformation. By expanding training opportunities beyond the Technology team this role helps foster a culture of technological proficiency and continuous learning throughout the organization.

Essential Job Functions: 

  1. Collaborates with subject matter experts and leaders across multiple departments to ensure alignment on training plans accuracy of content and execution.
  2. Develops designs and implements training plans and and content based on priority and impact.
  3. Facilitates and administers training via multiple channels including in-person e-learning virtual and third party-led trainings.
  4. Measures effectiveness of training programs by eliciting team member feedback through surveys and other means.
  5. Manages training resources including budget tools materials and third-party consultants to ensure optimal utilization.
  6. Partners with department heads and human resources to ensure technology team members have clear job competencies development plans and career paths. Stays up to date with latest training methodologies and technology trends implementing into roadmap as needed.

Qualifications :

  • Bachelors Degree Required
  • Minimum 3 years experience
  • Adult learning theories / principles
  • Training evaluation methods
  • Proficiency in Learning Management Systems (LMS) such as Workday Learning
  • Proficiency with virtual training platforms (e.g. Microsoft Teams Zoom Webex)
  • Familiarity with AI-driven or adaptive learning technologies
  • Strong understanding of enterprise technologies (e.g. cloud platforms cybersecurity basics data analytics tools).
  • Ability to translate complex technical concepts into accessible training for non-technical audiences.
  • Career pathing and competency frameworks Applying change management frameworks (e.g. ADKAR)

Additional Information :

  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay

Remote Work :

No


Employment Type :

Full-time

The Technology Training Specialist oversees the planning development and implementation of training programs designed for Technology team members as well as the broader organization. This role focuses on ensuring that all team members regardless of department have access to technology training optio...
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Key Skills

  • Computer Hardware
  • IT Experience
  • Network Administration
  • Network Support
  • LAN
  • Computer Networking
  • Computer Skills
  • Windows
  • Sharepoint
  • Teaching
  • Operating Systems
  • Leadership Experience

About Company

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Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more

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