Front Desk Monitor
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
The YWCA Greater Harrisburg has an immediate need for a full timeFront Desk Monitor.
The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe welcoming and supportive environment. This position is responsible for monitoring reception areas greeting and assisting visitors and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system managing general inquiries as well as domestic violence and sexual assault hotline addition this role monitors and operates security systemsincluding cameras and controlled-access doorsto help ensure the safety and security of residents staff and visitors.
Position Details:
- Schedule:Monday - Friday 4pm-12am
- Pay: $12.50/hr.
Successful Candidates Will Have:
- Professional attitude and demeanor
- Respect accountability and inclusivity
- Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.
- Ability to respond calmly and professionally to crisis calls and/or walk-ins.
- Self-determination motivation and initiative
- Ability to apply basic skills for effective written and verbal communication
- Effective computer skills with proficiency in Microsoft Office Suite
- Bilingual ability.
Position Requirements:
- 2 years of related experience.
- Minimum High School Diploma or GED.
- Valid drivers license.
- FBI Child Abuse and State Police Clearances or ability to obtain.
Why Youll Love Working With Us Check Out Our Awesome Benefits!
Comprehensive Health Coverage Medical dental and vision plans to keep you healthy
Employee Assistance Program (EAP) Because your well-being matters
Life Insurance Peace of mind for you and your loved ones
Short & Long-Term Disability Weve got your back when life takes an unexpected turn
Pension Retirement Plan Start earning a pension after just two short years of service
403(b) Retirement Plan Begin contributing on day one to secure your financial future
Generous Paid Time Off Recharge with paid time off days and sick days
11 Paid Holidays Extra time to relax celebrate and enjoy what matters most
Required Experience:
Junior IC
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
About Company
The YWCA Greater Harrisburg is a 501(c)(3) nonprofit organization supported through generous contributions from individuals and organizations in our community. Donations made to the YWCA support our programs and services.
