Service Operations Administrator

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The opportunity:

Hitachi Energy Service is a global leader in providing secure sustainable and innovative service solutions. As a trusted lifecycle partner we empower customers and partners to manage asset lifecycles comprehensivelyfrom installation and commissioning through upgrades and repairs to replacement and decommissioning. Our services are adaptable to a range of operations and maintenance (O&M) strategies and can be delivered as standalone solutions or within our EnCompass partnership agreements. We are committed to driving sustainability and supporting the net-zero transition through our Sustain & Decarbonize initiatives. The Service Operations Administrator provides general administrative and clerical services within the Service Operation Department. The role is crucial in supporting the departments seamless execution of service projects and ensuring the effectiveness and efficiency of all operational processes.

How youll make an impact:

• You will assist the Operations Manager or Project Manager in identifying specific project actions and notifications required to meet contractual obligations during project execution support the identification of the contract baseline and the development of project wall charts acknowledge orders in the SAP system ensuring accuracy and timely processing prepare payment requests and customer invoices maintaining clear communication with clients regarding financial transactions.

• You will collaborate with the Supply Chain Management team and initiate Purchase Requisitions and Purchase Orders for suppliers and subcontractors in alignment with project requirements work with Supply Chain Management on material and goods receipts.

• You will process Supply Orders and Service Execution Order invoices handle tax matters and ensure all receipts are properly placed with customers prepare documentation and provide administrative assistance within the Service Operation Department.

• You will implement Hitachi Energy Service Operations processes and actively engage with team members in the continuous improvement of procedures to maximize departmental efficiency and effectiveness.

• You will maintain records databases filing systems and archives in both electronic and physical formats to ensure easy retrieval and compliance with record-keeping standards conduct inquiries into specific contract or subcontract issues as assigned and assist in the preparation of periodic status reports.

• You will organize materials and logistics for meetings presentations and training sessions and perform general administrative activities as required within the Service Operation Department.

• You will be responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.

• Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelors degree in business administration or a related discipline is required.

• Possess 4 to 7 years of relevant experience in administrative or operational support capacities.

• Demonstrated administrative expertise with experience supporting operational or project-based functions familiarity with SAP systems is highly desirable proactive and methodical thinkers with a positive attitude and outstanding collaborative skills.

• Strong analytical and strategic thinking skills with the ability to translate data into actionable insights. Exhibits a strong willingness and aptitude to acquire new competencies and adjust to evolving requirements.

• Must be detail-oriented highly organized and adept at managing multiple priorities. The position necessitates exceptional communication abilities and the capacity to work both independently and effectively within a dynamic team environment.

• Excellent communication negotiation and presentation skills (both written and verbal) in English and Thai.

More about us:

We offer at Hitachi Energy Thailand we offer a suite of employee benefits to complement our pay offeringsupporting employees financial physical and mental wellbeing:

• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employees

• performance result and Business performance).

• 10 days annual leave (Service year 0-5) 15 days annual leave (Service year 6-10) flexible working policy Flexibility working time.

• Benefit according to local standards: Heath-care insurance benefits to employees and their dependentsannual health checkup Provident Funds (employees can contribute up to 15%).

• Growth possibility: Learning and development platform career movement opportunity withinorganization.

• Possibility to gain experience in international environment.

Please be advised that the benefits provided may differ depending on the employees country of hire.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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