Founded in 1981 by visionary French restaurateur Claude Rouas as Napa Valleys first fine-dining establishment The Restaurant has maintained its legacy as a must experience culinary destination for more than 40 years. Executive Chef Robert Curry sources the freshest ingredients from local purveyors harvested at their peak of flavor to create delicious dishes that showcase the regions best seasonal ingredients.
AWARDS:
Michelin
Michelin Star award for 18 consecutive years
Wine Spectator
Best of Award of Excellence
Forbes
Forbes Travel Guide: Four Star
Michelin
Three Keys
DUTIES AND RESPONSIBILITIES
Ensure the teams are consistently maintaining Auberge quality of service standards.
Liaise with all departments to ensure clear and concise communication on all reports functions and guest notes for the day.
Maintain the highest levels of guest service and develop a rapport with both the hotel guests and the local clientele meeting and greeting guests at the Restaurant and handling guest complaints effectively and pleasantly.
Lead the training and education of the service staff in products and service.
Coach and Counsel restaurant leaders in reaching and exceeding the goals for sales in the restaurant.
Evaluate staff performance and create plans for improvement.
Provide insight and analysis to the Food and Beverage management team aiding in cost control and minimizing waste.
Ensure quality Food & Beverage service is delivered first while maintaining adherence to budgeted payroll and overhead costs.
Conduct pre-shift informational briefings with staff so that all are knowledgeable about dishes cooking methods changes menu items specials etc.
Act as a role model for the Food and Beverage Department communicate effectively with team members and act as a motivating influence. Supervise the alcoholic/non-alcoholic service in accordance with federal state local and company regulations.
Handle any guest incidents ensuring 100% guest satisfaction. Record and distribute all GIR reports following up on any incidents.
Assist in the completion of Payroll - service charge distribution and audits
Work as an active member of the management team during service. Creating professional relationships and active involvement with all hotel operations including but not limited to; daily and weekly management meetings and support to all team members including Manager on Duty Shifts.
Maintain and champion the Auberge Collection culture.
Salary Range: $105000 - $115000
Qualifications :
Required
Three or more years operating experience in a luxury hotel Food & Beverage environment such as a stand alone restaurant or within a hotel or resort
Experience in maintaining state and federal health and safety regulations
Experience in completing administrative tasks to include reporting budgeting project management etc.
Ability to work a flexible schedule including weekends and holidays according to department needs
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeCollection and #AlwaysAuberge.
Terre du Soleil Ltd is an Equal Opportunity Employer M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
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