IT Support Technician
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Job Location:
Stratford, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
As the IT Support Technician youll provide firstline technical support to internal and external users across multiple business lines and office locations. Youll troubleshoot hardware software and networking issues deliver dependable customer service and maintain clear documentation within our support systems. This is a handson role within a small team and begins as a parttime position with potential to transition to fulltime. Occasional travel (approximately 10%) is required.
What Youll Do
- Respond promptly to help desk tickets phone calls and emails.
- Troubleshoot common IT issues including:
- Password resets and account access
- Printer setup and connectivity
- Application errors and software usage
- Perform basic hardware diagnostics and repairs (desktops laptops peripherals).
- Assist with basic networking tasks such as connectivity checks and cable management.
- Document all support activities within the ticketing system.
- Provide onsite support at external locations when required.
- Apply and uphold information security best practices.
- Work a parttime schedule of 3 days per week 8:30 AM5:00 PM with the potential to transition to fulltime based on business needs.
What Were Looking For
- Minimum of 2 years of Help Desk or Technical Support experience.
- Strong understanding of IT fundamentals and troubleshooting methods.
- Familiarity with desktop support in a Windows environment.
- Basic knowledge of networking (IP addressing WiFi troubleshooting).
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks effectively.
- Valid drivers license and willingness to travel.
Qualifications
What we offer:
- Competitive benefits to support your career family personal wellness financial wellbeing and retirement
- Opportunity to collaborate with talented teams across multiple states
- Inclusive and diverse work environment that fosters and encourages career development opportunities
- A culture encouraging work life balance
About Us
Family-owned since 1915 Meyer specializes in Workplace Solutions providing expert services in Commercial and Residential Moving Library Relocation Records Management Warehousing and Fulfillment and Logistics. Were committed to providing top-tier service driven by core values of Honesty Creativity Stewardship Integrity and Dependability. As a community-focused company we prioritize both client success and the well-being of our team. Join us and be part of a legacy of excellence.
EOE/M/F/D/V
Required Experience:
IC
Key Skills
- Change Management
- API
- ABAP
- Facility Management
- Games
- Claims
About Company
Meyer is a logistics, relocation, and storage solutions company that helps you protect your investments—assets, spaces, and systems—and shape the future of your business
