Office Supv-Outpt Clinic
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Office Supervisor - OP Clinic
Full Time 80 Hours Per Pay Period Day Shift
Peninsula Overview:
Offering bothinpatientandoutpatientservices for children adolescents and adults Peninsula is a leader in the changing healthcare environment. The hospital is located in Blount County with outpatient centers in Knox Blount Loudon and Sevier Counties. Additionally Peninsula offers care specifically designed for seniors with co-existing psychiatric and medical conditions at the Senior Behavioral Center located atParkwest Medical Center. Peninsula is truly committed to improving the health of the people and communities it serves.
Position Summary:
Supervises and coordinates the overall business and administrative functions of community-based outpatient mental health clinics to ensure maximization of cash flow while improving patient physician and other customer relations.
Responsibilities
- Develop implement and maintains established departmental policies and procedures goals and objectives quality assurance program and safety standards. Ensures policies are communicated and administered consistently.
- Follow Studer principles including rounding and develop the AIDET fundamentals of communication. Serve as a consistent role model for service excellence to both internal and external customers.
- Assumes responsibility for selecting hiring and training needs of office employees by ensuring appropriate staffing levels. Supervises and evaluates performance over assigned personnel. Meets with staff on a monthly basis.
- Maintains financial goals of clinic by ensuring efficient and timely charging on patient accounts by daily review of SALS EMR for appropriate documentation and chart completion and accurate charge entry. Also responsible for ensuring timelyand accurate collection processes.
- Develops and directs efficient materials management process. Ensures cost-efficient ordering and utilization of supplies using preferred vendors.
- Ensures office compliance with regulatory and governmental agencies.
- Establishes positive working environment with physicians staff and preferred outside vendors. Promotes open communication within office.
- Develops oversees and monitors operating and capital expenses while performing within budget.
- Provides necessary resources and support as needed for all office departments and location as applicable.
- Remains accessible to all office personnel.
- Recommends opportunities for coordination of interdepartmental office efforts while ensuring collaboration with departments providing centralized services to the clinic.
- Responsible for development and monitoring of budget and performance goals as well as productivity standards.
- Maintains efficient and effective information and reporting systems including variance reporting on financials and productivity. Recommends changes to enhance capabilities.
- Maintains consistent contact with designated physicians concerning daily operational activities and financial progress. Meets monthly with physicians.
- Maintains strictest confidentiality.
- Maintain professional growth and development through seminars workshops and professional affiliations to keep abreast of latest trends in field of expertise.
- Attend meetings as required and participates on committees as directed. Attends and serves on professional/civic service organizations as office representative.
- Perform other related duties as assigned or requested.
Qualifications
Minimum Education
High school diploma or equivalent prefer Bachelors degree in business or related field
Minimum Experience
Supervisory experience of at least one (1) year in a healthcare provider setting is required.
Licensure Requirement
None
Key Skills
- Floor Care
- Quality Assurance
- Hotel Experience
- Residential Cleaning
- Cleaning Experience
- Bus Driving
- Medical office experience
- Office Experience
- OSHA
- Heavy Lifting
- Custodial Experience
- Commercial Cleaning
About Company
Covenant Health is the top-performing healthcare network in East Tennessee. Our experienced staff is ready to support your medical needs.
