Client Service Co-Ordinator

Job Role:Client Service Co-ordinator

Location:Hybrid - London

Salary: Up to 28k

Contract Type: Fixed Term Contract 12 months

What We Can Offer You: Hybrid Working Life Assurance Additional Holiday Purchase Subsidised Gym Memberships Cycle to Work Scheme Discount Vouchers and Access to Wellbeing Resources!

Why do we want you

Please note:To complete your application you will be redirected to Wilmington plcs career site.

At Wilmington plc we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme please use the contact details provided once you have clicked apply!

As our Client Services Coordinator youll play a vital role in maintaining the smooth operation of Bond Solons training events ensuring high-quality service delivery to clients and facilitating communication between various stakeholders.

Youll be responsible for:

• Supporting the day-to-day administration of our training courses and events.
• Building strong working relationships with clients trainers and internal teams.
• Speaking with clients to confirm the details of their in-house training sessions.
• Ensuring trainers have everything they need from documentation to venue or virtual platform details.
• Working closely with our venue teams to finalise delegate numbers room setups and any specific requirements.
• Troubleshooting virtual platform issues if they pop up.
• Liaising with accreditation bodies to ensure our qualifications meet required standards.
• Ordering course materials and checking they arrive on time.
• Handling queries from clients and colleagues with professionalism and confidence.
• Managing feedback forms and links to help us keep improving what we do.
• Providing cover for team members when needed.

Whats the Best Thing About This Role

Whats the Most Challenging Thing About This Role

To be successful in this role you must have:

• A background in administration with experience in training events or coordination roles considered an advantage.
• Solid computer skills especially in Word Excel and PowerPoint.
• Great communication and customer service skills - Youre confident speaking with clients and colleagues and enjoy helping people.
• Strong attention to detail - You spot the small things and aim to get it right first time.
• A collaborative approach.
• Advanced English skills both written and spoken.

We know its not a skill but the successful candidate must have permission to work in the roles location by the start of their employment.

About us

For more than 25 yearsBond Solonhas supported clients with skills and knowledge to comply with the law and to achieve their purpose. Were proud to be part of Wilmington PLCs training and education division so if youre looking forvarietyinnovationandpurpose youll find them all and more here.

Join us and do Work That Means Something

At Wilmington plc we help global customers to do the right business in the right way - providing trusted data insights and education to navigate the Governance Risk and Compliance (GRC) landscape.

When you join us youll not only make a real difference for our customers youll also enjoy flexibility through hybrid working and benefit from a wide range of learning career and development opportunities.

Whether youre just starting out returning to work after a break or looking to take your next step youll be doing work with meaning.

Join us and make a real difference. Click on APPLY today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties responsibilities and skills required for this position.

*Please note that this role may remain advertised until an offer of employment has been made.

#LI-Hybrid