Sales Co-ordinator

Slicker Recyclingis the market leader in sustainable resource solutions. We are committed to the circular economy through excelling in used lubricating oil collections re-refining and a range of sustainable waste management services.

Our team of over 200 colleagues manage a vast fleet of specialist collection vehicles serving thousands of customers across diverse industry sectors with services that reduce carbon footprint uphold compliance and enable a truly circular approach to waste resources.

At Slicker we know that our success is down to our exceptional colleagues and we recognise this through our colleague compensation benefits and investment in learning and development. We are an accredited Living Wage Employer as certified by the Living Wage Foundation which means we have a commitment to fair pay and our annual pay increases are linked to the cost of living. This isnt the only benefit being part of Team Slicker also means you benefit from:

• Funded Healthcare cashback plan
• Perkbox employee discounts
• Death in Service Insurance
• Regular company social events
• Company pension
• Salary Sacrifice schemes including Cyclescheme
• On-site parking
• Hybrid working potential
• Being part of a sustainability focussed business

With a Net Promoter Score of 68 on our recent colleague survey we know were doing something right! So why not read on for the role details or click here to learn more aboutSlicker Recycling.

Job Purpose

The Sales Coordinator plays a key role in supporting the commercial team by overseeing regional sales activities building strong customer relationships and ensuring smooth and efficient delivery of waste oil services. Performance in this role is measured through service quality customer retention and achievement of sales targets. This is a fantastic chance to contribute to a growing highperforming team while earning a competitive salary and generous commission package.

Main Tasks and Responsibilities

Sales Coordination

• Coordinate sales activities including order processing invoicing and documentation
• Manage and improve sales performance within your region
• Make outbound calls to existing customers to arrange waste collection services
• Support timely and accurate fulfilment of customer orders
• Prepare regular sales reports forecasts and performance insights
• Work closely with the broader sales team to support regional sales strategy

Customer Relationship Management

• Manage incoming emails to the Sales Coordinator inbox
• Build and maintain strong relationships with new and existing customers
• Upsell additional Slicker services where opportunities arise
• Maintain accurate customer records including purchase orders and contact details
• Act as the key point of contact for customer queries concerns and service updates
• Ensure service delivery meets contractual obligations collaborating with internal teams to resolve issues quickly and effectively

CrossFunctional Collaboration & Compliance

• Liaise with other departments to guarantee customer satisfaction
• Identify and escalate any irregularities or compliance concerns
• Contribute towards process improvements across the sales function
• Bring Slicker values to life because People rarely succeed unless they have fun in what they are doing.

Key Skills

• Excellent communication skills across phone email and written formats
• Confident engaging manner that inspires trust in customers and colleagues
• Strong organisational skills with excellent attention to detail
• Commercially aware and comfortable working to targets
• Proficient in Microsoft Office (Word Excel Outlook)
• Flexible resilient and adaptable with a proactive approach to problemsolving

Hours of work

40 hours per week - 8:30am - 5:00pm

Monday to Friday

No weekends

Values

The successful candidate will have the ability to demonstrate understand and apply our workplace values. These are embedded into our business and applicants must evidence their values as part of the application process.

Smart keep it simple and keep doing it better

Honest be straight with each other and give feedback

Reliable do what we say we will and tell people if we cant

Together work together as one and support each other

Fun enjoy what we do and have a great time

We are a thriving and ambitious business with a mission to deliver Value for Planet through growth from strategic acquisitions and achieving recognition for our commitment to innovation and 2023 Slicker Recycling won the Servicesure Autocentre Supplier of the Year Award for service excellence and environmental impact and in 2024 the Kings Award for Enterprise: International Trade a prestigious recognition endorsed by His Majesty the King for exceptional growth in international sales. We are proud as leaders to be positively influencing the standards of our industry.

Slicker Recycling is an equal opportunities employer and will continue to ensure it offers career opportunities without discrimination. Employment positions throughout the Company are filled with the candidates who possess the most appropriate skills and competencies relevant for the particular job role. Slicker Recycling is to treat all employees fairly and equally regardless of gender sexual orientations marital status race colour nationality religion ethnic or national origin age disability or union membership status.

Required Experience:

Senior IC