Client Affairs Support Officer
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Job Location:
Eastbourne - UK
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Do you want to make a positive difference to vulnerable peoples lives Are you empathetic to the needs of vulnerable people Are you good at communicating with a wide range of different people If so this could be the role for you!
As a Client Affairs Case Worker (CASO) you will be part of a team that supports vulnerable adults who receive care and support through ESCCs Adult Social Care service and who lack mental capacity to manage their finances and property themselves by taking on the responsibility by way ofDepartment for Work and Pensions Appointeeship orCourt of Protection Deputyship. The role of the CASO is to support the team to manage clients financial will deal with queries via post email and telephone calls. You will support the team to review clients finances including benefits and income applications payment of bills and will work with your team members and professionals from other Adult Social Care teams and external organisations to make sure clients are receiving the best service.
We are looking for candidates who:
- Have excellent communication skills
- Are organised self-motivated and proactive
- Have a good level of numeracy
- Are a Team player
To apply for this role please follow the Apply Now button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience education or personal interests.
Please download the Job Description and Person Specification for more information.
For guidance on how to write an application see our how to apply pageand our statement on the use of AI.
Interviews will take place in person at St. Marys House 52 St. Leonards Rd Eastbourne BN21 3UU. If you are unable to attend in person and would prefer to interview remotely on Microsoft Teams let us know and we will arrange this with you.
Candidates who meet certain criteria are given priority when we shortlist. See ourpriority status page for details.
We think East Sussex County Council (ESCC) is a great place to work. One of the most important things about working here is the knowledge that you are working to help others and the real sense of achievement and purpose that brings.
If successful you will be eligible for a wide range of staff benefits including schemes and discounts for travelling to work discounts with high street retailers cinemas and local attractions. More details can be found here:Employee benefits East Sussex County Council.
ESCC offer a wide variety of training including national accreditation scheme apprenticeships:Apprenticeships at East Sussex County Council East Sussex County Council.
You will also be eligible to sign up to the East Sussex County Council Pension Fund which was awarded the 2021 Local Government Pension Scheme Fund of the year. More information about the fund and its benefits can be found here:About the Scheme East Sussex Pension Fund
If you think this could be the job for you please contact Karen Griffin (Practice Manager) who will be happy to answer any queries you have about the role.
Ive worked with the council for over 10 years and I stay here because I find it really rewarding. I know that Im making a Information Analyst
For a team that supports you choose East Sussex!
Required Experience:
Unclear Seniority
Key Skills
- Information Technology
- Consumer Durables
- Apps
- Facilities
- Gym
About Company
Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only. If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For fur ... View more
