Client Account Director

Please note this position is based in London and this will be the contractual location of the successful candidate other locations cannot be considered.

Client Account Director - 9 Month Secondment

This is a fantastic opportunity for a wellrounded proactive professional to join the UK InsuranceClientteam at Aviva Investors. The role is ideal for someone who thrives in aclientfacing environment and is eager to deepen their investment knowledge while strengthening relationships with a broad range of UK insuranceclients.

A bit about the role:

As aClientAccountDirector you will play a key role in maintaining strongclientretention-and enhancing the reputation of Aviva Investors through firstclass service delivery. You will champion a culture ofclientservice excellence across the organisation ensuring positive market perception and consistently high standards of this role you will manage daytoday relationships with Avivaclients across various asset classes coordinate the resolution ofclientissues and maintain strong working relationships across all areas of Aviva Investors. You will take ownership of legal documentationincluding IMAsensuring all amendments are accurately executed while keeping team processes procedures andclientrecords updated. You will act as the primary point of contact inclientmeetings oversee fee billing processes and support mandate changes for existingclients. Alongside maintaining deep product knowledge you will ensure potential crossselling opportunities are appropriately shared with theClientRelationshipDirector.

Skills and experience were looking for:

• Relevant degree or equivalent experience as aClientAccountDirectoror similar working with insuranceclients.
• Team player good communicator and hard worker
• IMC or equivalent qualification
• Proven ability to take ownership ofclientrelationships and achieve successful outcomes by influencing internal and external stakeholders.
• A strong collaborator able to build effective relationships with different business areas across Aviva Investors.

In this role youll be Certified under the Financial Conduct Authority / Prudential Regulation Authoritys Senior Managers and Certification Regime (SMCR). This means that well need to complete some regulatory background checks on you before you take up your role and well need to ask you some questions on an annual basis to make sure you remain fit and proper and competent to carry out your role. Well provide training on what holding a SMCR role means when you join us and annually thereafter.

What youll get for this role:

Our purpose - with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague:

• Competitive Salary (depending on skills experience and qualifications).
• Discretionary bonus opportunity - depending on individual performance and Aviva Investors!
• Generous pension scheme - Aviva will contribute up to 14% depending on what you put in.
• 29 days holiday plus bank holidays and you can choose to buy or sell up to 5 days!
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further with up to 40% discount on Aviva products and other retailer discounts.
• Up to 1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carers leave.
• Flexible benefits to suit you including sustainability options such as cycle to work.
• Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others.

Aviva is for everyone:

Were inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box Even if you dont we would still encourage you to apply. We also consider all forms of flexible working including part time and job shares.

Most of our people are smart working spending at least 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva take a look here.

Wed love it if you could submit your application online. If you require an alternative method of applying send an email to.

Please ensure that you have attached an up-to-date CV and/or updated your professional profile on Workday as we cannot progress your application without this.

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