IT Operations Engineer

We are now looking for an IT Operations Engineer to join Tampnet!

At Tampnet we embrace an entrepreneurial mindset and are fortunate to work with talented colleagues across different geographies all aligned toward a common goal to continuously move Tampnet forward. As the worlds leading offshore communications provider we are proud to contribute to a greener planet while enhancing the quality of life for others.

Our core values guide the way we work: we are Dedicated Reliable Innovative Caring and we act with Integrity together we represent the Tampnet DRIVE.

By joining us you will become part of a company that values innovation collaboration and employee well-being. We take pride in fostering a positive work environment and offer various initiatives for professional and social enrichment training sessions team-building activities and activity competitions such as Tampnet on the Move.

The IT Operations Engineer is responsible for ensuring stable efficient and reliable operations of Tampnets IT systems and services. The role contributes to daily operations lifecycle management technical project participation and continuous improvement of the IT environment. The position also includes responsibility for maintaining Tampnets Linux platforms and collaborating with relevant IT functions to ensure consistent and secure operation across the infrastructure.

Responsibilities and tasks

• Strive to improve customer satisfaction for Tampnets IT users.

• Keep up to date on technology trends solutions and provide feedback to the IT Manager for improvement suggestions.

• Ensure necessary steps are taken to avoid uninterrupted operations of existing IT systems and services during implementation or changes to existing IT systems and services.

• Supervise or take part in IT projects and operations.

• Maintain operate and improve Tampnets Linux environment primarily based on Red Hat Enterprise Linux.

• Perform system updates and patching hardening configuration adjustments and troubleshooting as required.

• Contribute to standardization and automation efforts where applicable.

• Ensure that the inventory of all IT assets and all technical documentation is updated.

• Ensure adherence to laws regulations and other requirements such as contracts license agreements and internal policies and procedures.

• Develop and/or contribute to developing technical solutions with completion timelines in compliance with the IT Managers guidelines.

• Ensure that all IT systems and services are designed implemented and maintained as described in Tampnets Information Security Management Systems.

• Proactively monitor assess and continually improve IT systems and services.

Experience

• Minimum two years of relevant experience or equivalent education.

• Works well with others supports team goals and communicates clearly.

• Able to work independently with good self-management and discipline.

• Adapts to change and handles shifting priorities.

• Solves problems calmly and logically.

• Stays organised and manages workload effectively.

• Learns quickly and applies new skills.