Senior Director – Legal Operations & Innovation Lead

New York City, NY - USA

Monthly Salary: $ 230900 - 366400

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

ROLE SUMMARY

The Senior Director Legal Operations & Innovation leads the Legal Divisions operational backbone driving strategic transformation digital enablement and process excellence.

Reporting to the VP Risk Assessment Monitoring Governance and Legal Operations this role is responsible for designing and executing a unified legal operations strategy fostering a culture of integrity innovation and continuous improvement and enabling the business to deliver with speed and efficiency across global markets.

This is a senior leadership role that directly interfaces with the Legal Division Executive Leadership Team (LDET) in support of all the Legal Division Practice Areas. The Legal Operations & Innovation Lead will partner with senior leadership and cross-functional teams to advance operational priorities technology adoption and scalable solutions that reduce costs increase efficiency and effectiveness and support the evolving needs of the Legal Division.

ROLE RESPONSIBILITIES

Legal Operations Strategy & Execution

Develop and execute long-term legal operations strategies to improve efficiency reduce costs and align with divisional and enterprise objectives.
Oversee vendor management partnering with key stakeholders on operational efficiencies and cost transparency for the Legal Division.
Support end-to-end vendor management processes (intake POs matter coding invoicing reporting).
Partner with senior Legal Division leadership on optimizing outside counsel engagement and budget.
Lead analytics on outside counsel and vendor spend; streamline and scale Legal Ops reporting.

Process Optimization & Change Management

Identify and implement process optimization opportunities using data-driven and risk-based approaches.
Lead cross-functional teams on long-term projects from inception to implementation supporting measurable outcomes.
Automate manual processes and reporting to improve efficiency and accuracy.
Support evolving support models including delivery of client self-service solutions.

Technology Digital Strategy & Innovation

Manage the Legal Division technology stack governance and related budget Technology stack includes TeamConnect Legal Data Management (LDM) Legal Data Warehouse (LDW) Legal on Demand (LoD) and Contract Lifecycle Management (CLM).
Drive adoption of AI Copilot and automation opportunities to gain efficiencies in ways of working.
Oversee annual tech budgeting process and monitor project spend; assess emerging technologies and implement best-in-class solutions.
Lead digital strategy and governance centralizing intake and accelerating scale of reusable solutions.
Work closely with Legal Digital partners to support division-wide and practice group-specific technology solutions.

Knowledge Management & Service Delivery

Oversee Administrative Center of Excellence (ACOE) to ensure focus on highest-impact requests while continuing to build skills and experience that identify complex operational tasks and processes that might be centralized into Legal Ops.
Curate Legal Division-wide information and resources; manage knowledge/document management strategy and communications.
Support training and development upskilling programs and adoption of digital tools by working with practice groups to expand legal professional support and/or self-service models to meet client needs.
Champion best practice sharing and continuous improvement across the Division including benchmarking exercises with peer companies.

Data Analytics & Reporting

Lead strategy and development of analytics and reporting to support Division goals and data-driven decisions.
Deliver automated fit-for-purpose solutions for improved efficiency and visibility.

Culture & Colleague Engagement

Maintain a diverse high-performing change-agile team; foster a culture anchored in integrity accountability innovation and continuous improvement.
Support colleague development engagement and recognition programs.
Role model Pfizers values and actionable attitudes influencing enterprise culture to align with business strategy.

BASIC QUALIFICATIONS

Bachelors degree required; advanced degree (JD CPA MBA or equivalent) preferred.
12 years of senior experience in operations legal compliance finance or related functions within a complex global organization.
Previous people manager experience.
Demonstrated leadership of cross-functional teams and Centers of Excellence with proven ability to influence senior stakeholders in a matrix environment.
Experience in finance budgeting and vendor management.
Proven track record of operational expertise delivering synergies and driving innovative solutions with emerging technologies.
Experience leading digital transformation technology adoption and knowledge management initiatives.
Superior project management skills with the ability to effectively manage time prioritize work and multi-task across many competing high priorities. Experience across multiple geographies and functions with a strong culture of engagement quality and continuous improvement
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Work Location Assignment:Hybrid

No relocation support provided

Last date to apply: February 5 2026

The annual base salary for this position ranges from $230900.00 to $366400.00. In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 25.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing please email . This is to be used solely for accommodation requests with respect to the accessibility of our website online application process and/or interviewing. Requests for any other reason will not be returned.

Legal Affairs

Required Experience:

Exec

ROLE SUMMARYThe Senior Director Legal Operations & Innovation leads the Legal Divisions operational backbone driving strategic transformation digital enablement and process excellence.Reporting to the VP Risk Assessment Monitoring Governance and Legal Operations this role is responsible for design...