Network Services Manager

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3600 associates the companys products are sold at key retailers online and offline and through distributors around the world.

The Network Services Manager oversees the planning implementation and maintenance of an organizations network infrastructure. This role involves managing teams ensuring network reliability security and performance and aligning network services with business goals.

Key Responsibilities

• Network Strategy and Planning:
  Develop and implement network strategies to support organizational objectives including scalability security and performance optimization.
• Team Leadership:
  Manage and mentor a team of network engineers and administrators setting goals conducting performance reviews and fostering professional development.
• Network Operations:
  Oversee the design deployment and maintenance of network infrastructure including SD WAN LAN WAN VPNs and cloud-based networks.
• Security and Compliance:
  Ensure network security protocols are in place monitor threats and maintain compliance with industry standards (e.g. GDPR HIPAA or PCI-DSS).
• Vendor Management:
  Negotiate with vendors for hardware software and services ensuring cost-effective solutions and service-level agreements (SLAs).
• Troubleshooting and Support:
  Oversee resolution of complex network issues ensuring minimal downtime and efficient incident response.
• Budgeting and Resource Allocation:
  Manage budgets for network operations including hardware software and staffing costs.
• Collaboration:
  Work with other IT teams (e.g. cybersecurity applications or infrastructure) and business units to align network services with organizational needs.
• Monitoring and Optimization:
  Use tools to monitor network performance identify bottlenecks and implement improvements.
  • Practical Experience designing implementing and managing a Global SD Wan network preferably Cato

Technical Skills:

• Experience in designing and supporting WLAN environments
• Proficiency with networking protocols (e.g. TCP/IP BGP OSPF MPLS).
• Experience with network hardware (e.g. Cisco Juniper Aruba Cato).
• Knowledge of cloud networking (AWS Azure Google Cloud).
• Familiarity with network security tools (firewalls IDS/IPS).
• Expertise in monitoring tools (e.g. SolarWinds Nagios Wireshark Logic Monitor Datadog).

Soft Skills:

• Strong leadership and team management abilities.
• Excellent communication skills for coordinating with stakeholders.
• Problem-solving and strategic thinking.

Required Qualifications

• Experience: 710 years in network engineering with at least 35 years in a managerial role.
• Technical Expertise: Proficiency in BGP OSPF MPLS and hardware such as Cisco Juniper Aruba or Cato.
• Education & Certifications: Bachelors degree preferred; active CCNP CCIE ITIL or Cloud certifications (AWS/Azure).